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RealtorRob

macrumors newbie
Original poster
Oct 17, 2015
17
0
Hello,
10s is disabled and USB locked. The physical buttons work, but I can not turn the phone off or enter recovery mode. Assistive touch is turned on and I think because assistive is turned on the physical buttons are ignored. any ideas?
thanks
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
Hello,
10s is disabled and USB locked. The physical buttons work, but I can not turn the phone off or enter recovery mode. Assistive touch is turned on and I think because assistive is turned on the physical buttons are ignored. any ideas?
thanks
A force restart should pretty much always work (unless there's some sort of a hardware type of issue):
 
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