Maybe you can help me with a problem regarding the apple express replacement.
I had an issue with my 5S´s Home button, that it clicked, when I pressed the Home-button just slightly. So there was a click before the actual click, that happens, when the button is triggered. The problem is, sometimes it works for a bit like it should, so no extra click.
I called apple about it and now I got a replacement phone via the express replacement program. I also sent my "faulty" phone in.
What happens now, if apple can't find or reproduce the issue I had with the button? Do they send me my phone back and I have to send them the replacement phone?
Hope you guys have an answer for me.
Thanks!
(If it`s important, I´m from Germany)
I had an issue with my 5S´s Home button, that it clicked, when I pressed the Home-button just slightly. So there was a click before the actual click, that happens, when the button is triggered. The problem is, sometimes it works for a bit like it should, so no extra click.
I called apple about it and now I got a replacement phone via the express replacement program. I also sent my "faulty" phone in.
What happens now, if apple can't find or reproduce the issue I had with the button? Do they send me my phone back and I have to send them the replacement phone?
Hope you guys have an answer for me.
Thanks!
(If it`s important, I´m from Germany)