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Guacamole

macrumors 6502a
Original poster
Jun 21, 2011
708
869
Hi ,
I upgraded from 50gb to 200 gb yesterday because I got the warning not enough iCloud left .
Now I’m getting the same warning even though it says I have used only 48gb out of 200gb
I have restarted the phone and still the same

What to do ? It won’t upload some photos
iPhone 13 iOS 15.7
 

usagora

macrumors 601
Nov 17, 2017
4,869
4,456
Hi ,
I upgraded from 50gb to 200 gb yesterday because I got the warning not enough iCloud left .
Now I’m getting the same warning even though it says I have used only 48gb out of 200gb
I have restarted the phone and still the same

What to do ? It won’t upload some photos
iPhone 13 iOS 15.7

Call Apple support. I had to do that once with a storage issue on iCloud and they had to reset something on their end that fixed it.

(click "Show" under "Apps & Services" and then click on iCloud)
 

jav6454

macrumors Core
Nov 14, 2007
22,303
6,264
1 Geostationary Tower Plaza
Hi ,
I upgraded from 50gb to 200 gb yesterday because I got the warning not enough iCloud left .
Now I’m getting the same warning even though it says I have used only 48gb out of 200gb
I have restarted the phone and still the same

What to do ? It won’t upload some photos
iPhone 13 iOS 15.7
That notification pops up when exactly? The problem is if your phone is trying to create a back-up that is too big for your current space allotment. Hence, it throws that message.

I know cause that happened to me, and it forced me to go from 50GB to 200GB.
 

Guacamole

macrumors 6502a
Original poster
Jun 21, 2011
708
869
That notification pops up when exactly? The problem is if your phone is trying to create a back-up that is too big for your current space allotment. Hence, it throws that message.

I know cause that happened to me, and it forced me to go from 50GB to 200GB.
the notification was on Photos, at the bottom , it said 110 items could not be uploaded , not enough iCloud space.. (despite that I had about 150gb free)

I called Apple support, we went through my iPhone settings, safari data was taking a lot of space, we cleared that up..also iCloud Drive was taken a lot of space..
after all that I realised that hundreds of photos were missing from my iPhone, although they were still on iCloud.. so I had to get them back.. I'm confused about this, to sure why so many were gone,, now I have them all back.. I log out from my Apple ID, restarted the phone and all is good now

I think the problem was that my phone was (apparently) full, at some point I only had about 4 gb left of storage , now I have about 70gb so something was taken too much space on my phone for some reason..
 
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