iPhone lost, now iCloud contacts have disappeared

[ajbcole]

Hello - I have searched these forums and the internet for a solution to my problem but have had no luck.

I had an iPhone 4S which was set up and synced with iCloud, as well as my MacBook Pro. I lost my iPhone last week whilst abroad in the Bahamas (I live in the UK). I called my network operator (Vodafone) who barred the SIM and the handset so they could no longer be used.

However, now when I open my address book on my MacBook, or log into iCloud.com, ALL of my contacts have disappeared!!

I can see in the iCloud settings (in System Preferences) that the last backup date was the day before the iPhone was lost.

It will be a week or two before I am able to get a new iPhone due to insurance claims, etc., and am very concerned as to whether I will get all of these contacts back if I do a restore from the iCloud backup on the new phone.

I also do not understand why all contacts have disappeared from my MacBook and iCloud.com.

Any help or reassurances would be greatly appreciated!

Thanks

 

[ugahairydawgs]

Just a guess, but I would imagine the person that found/stole your phone deleted them. Killing the SIM is a good idea, but I would have done a remote wipe first. Without that the person that has it is free to connect to wifi and keep using for everything but calls.

 

[ajbcole]

Thanks for the reply. Vodafone had actually barred my data roaming a few days before it was lost/stolen (I exceeded my data cap), so I wasn't able to do a remote wipe or use the find my iPhone service on iCloud.com.

If someone did indeed steal the phone, connect it to Wi-Fi and delete all of my contacts, do you think that the the iCloud back-up from before the loss will have my contacts? Otherwise I don't see how to get any of them back...

According to Vodafone they also barred the handset itself (not sure what that means), but I suppose if it was stolen then the contacts could have been deleted beforr that.

Many thanks for your help, much appreciated!