I have the iPhone 11 Pro Max and I have had almost every iPhone since the beginning, so I know how to enter a passcode. But with this phone, I am constantly missing a number somehow. I almost always have my phone muted so I never noticed this clue until today - the phone makes a click sound as you type in the numbers. It now has me thinking something (my touch screen?) is broken since the number of clicks I hear does not match what appears at the top.
How is it that when I enter my four digit code and I'm confident I entered it correctly and I even hear four clicks as I type that I only see three numbers entered at the top? Could I have a bad touch screen?
My routine is, I enter my code, I hear four clicks but it doesn't unlock because it thinks I've only entered three numbers so I either re-enter the last number of my code and it fails or I delete what was entered and I try again. Annoying if it were only occasional, but it happens often.
I never had a problem typing in my passcode with my previous phones. I checked - the phone only makes a clicking sound if you touch one of the numbers. So if I hear four clicks, it should mean I touched four numbers, but it shows me I only touched three.
What should I do? This has happened since I got the phone when it was first released.
It feels more like a bug than a physical problem with my phone but I haven't seen any posts about this issue.
How is it that when I enter my four digit code and I'm confident I entered it correctly and I even hear four clicks as I type that I only see three numbers entered at the top? Could I have a bad touch screen?
My routine is, I enter my code, I hear four clicks but it doesn't unlock because it thinks I've only entered three numbers so I either re-enter the last number of my code and it fails or I delete what was entered and I try again. Annoying if it were only occasional, but it happens often.
I never had a problem typing in my passcode with my previous phones. I checked - the phone only makes a clicking sound if you touch one of the numbers. So if I hear four clicks, it should mean I touched four numbers, but it shows me I only touched three.
What should I do? This has happened since I got the phone when it was first released.
It feels more like a bug than a physical problem with my phone but I haven't seen any posts about this issue.