Is anyone else as confused as I am?
ATT is so confusing. I called ATT to see the process I would need to take to joining my mom's ATT account (She does not have an ATT Plan yet); we would want a family plan.
First ATT rep (in store/this is just funny and not so much confusing): Wait on the iPhone the second generation is coming out in December.
Second ATT rep (on the phone): iPhone's can only be on family plans with other iPhones. I will have to get two separate accounts and there is no other way. He explained. It is weird but what Apple requires, and that he has to tell a lot of people every single day because everyone else thinks different.
Third ATT rep (on the internet): Told me the second was wrong and that I can join ATT with my mom on a family plan. She said that we can not sign up together though that one of us must sign up first and then the other must join up after. I had another question for her: If we get a family plan and its just my mom and I then do still pay the 9.99 upon the $20 extra since family plans include two lines (my mom taking one)? She said she didn't know and had to go ask. She returned a while back (on the IM client thing), and said iPhone is different and even though family plans include two lines the iPhone still costs another 9.99.
Fourth ATT rep, store manager (told my mom): Could sign up for a family plan first -- 109.99 for 2100 anytime minutes, and then I could add my iPhone to her plan for $29.99 per month. He then explained to her that doing it this way she will still be able to get her mail in rebate free/cheap phone. He then told her that all family plans include unlimited text messaging. She asked "even if the iPhone is added to the plan?" They replied that even if we added the iPhone to the family plan, everyone including the iPhone would get unlimited text messaging at no extra charge.
Fifth ATT rep, (Best Buy ATT rep/In person): He confirms the text messaging thing. Also for a side note for everyone -- If you sign up for ATT at Best Buy you get a $50 gift card.
Man I am confused...
1) Can I join my mom's plan even though her phone is regular and my phone is an iPhone.
2) Do I have to pay the $9.99 even though family plans include two lines.
3) Do I really get unlimited text messaging for the whole family? Do I not have to pay for the 20 a month for unlimited text messaging on my iPhone line (my mom is not going to use text messaging).
I know I have more as this is so confusing since I have not gotten a consistent answer...
ATT is so confusing. I called ATT to see the process I would need to take to joining my mom's ATT account (She does not have an ATT Plan yet); we would want a family plan.
First ATT rep (in store/this is just funny and not so much confusing): Wait on the iPhone the second generation is coming out in December.
Second ATT rep (on the phone): iPhone's can only be on family plans with other iPhones. I will have to get two separate accounts and there is no other way. He explained. It is weird but what Apple requires, and that he has to tell a lot of people every single day because everyone else thinks different.
Third ATT rep (on the internet): Told me the second was wrong and that I can join ATT with my mom on a family plan. She said that we can not sign up together though that one of us must sign up first and then the other must join up after. I had another question for her: If we get a family plan and its just my mom and I then do still pay the 9.99 upon the $20 extra since family plans include two lines (my mom taking one)? She said she didn't know and had to go ask. She returned a while back (on the IM client thing), and said iPhone is different and even though family plans include two lines the iPhone still costs another 9.99.
Fourth ATT rep, store manager (told my mom): Could sign up for a family plan first -- 109.99 for 2100 anytime minutes, and then I could add my iPhone to her plan for $29.99 per month. He then explained to her that doing it this way she will still be able to get her mail in rebate free/cheap phone. He then told her that all family plans include unlimited text messaging. She asked "even if the iPhone is added to the plan?" They replied that even if we added the iPhone to the family plan, everyone including the iPhone would get unlimited text messaging at no extra charge.
Fifth ATT rep, (Best Buy ATT rep/In person): He confirms the text messaging thing. Also for a side note for everyone -- If you sign up for ATT at Best Buy you get a $50 gift card.
Man I am confused...
1) Can I join my mom's plan even though her phone is regular and my phone is an iPhone.
2) Do I have to pay the $9.99 even though family plans include two lines.
3) Do I really get unlimited text messaging for the whole family? Do I not have to pay for the 20 a month for unlimited text messaging on my iPhone line (my mom is not going to use text messaging).
I know I have more as this is so confusing since I have not gotten a consistent answer...