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Darkerangel

macrumors member
Original poster
Jan 5, 2009
35
0
Hi, I just downloaded the Remote app and the direction says to open itunes and select the remote icon in the device list.

Yeah well I don't see the remote icon at all. The only thing I see is what's in my iphone and that's the music, ringtones, etc. And yes, using a macbook.

Please help.
 
Make sure you have iTunes set to look for remote devices. Under iTunes>Preferences, click the Devices tab and make sure Look for iPhone and iPod Touch Remotes is checked. Now click OK and you should be up and running. If this doesn't help then just reply to this post.

David
 
Make sure you have iTunes set to look for remote devices. Under iTunes>Preferences, click the Devices tab and make sure Look for iPhone and iPod Touch Remotes is checked. Now click OK and you should be up and running. If this doesn't help then just reply to this post.

David

itunes is already set with that setting along with "Look for remote speakers connected with airtunes." Overall, still....nothing.
 
See the only thing with that issue would be if it's not syncing with my college's Wi-Fi? But both my computer and iphone has the Wi-Fi name so to me their on the same network.
 
So there is no device with the Remote logo under devices? Mine takes a few seconds to recognize that there is a remote. Make sure you are on the screen that has a 4 digit passcode to enter in iTunes. This is the screen you have to be at in order for iTunes to recognize there is a device with Remote opened on it.

David
 
So there is no device with the Remote logo under devices? Mine takes a few seconds to recognize that there is a remote. Make sure you are on the screen that has a 4 digit passcode to enter in iTunes. This is the screen you have to be at in order for iTunes to recognize there is a device with Remote opened on it.

David

I am and the remote icon does not appear under "devices."
 
See the only thing with that issue would be if it's not syncing with my college's Wi-Fi? But both my computer and iphone has the Wi-Fi name so to me their on the same network.

The college wifi connection might have filtering in place that prevents iTunes from seeing the iPhone. It's even possible that while the Network Name is the same, you aren't connected to the same access point.

Best of luck. Probably the quickest way to get this working would be to buy your own wifi router and set it up in your room, if the college allows you to do so. You could try asking the college ot allow it to work, but I doubt they'll modify their network for you.
 
Do you have the correct iTunes, version, etc? Have you checked Apple's website?

Yes everything is up to date.


The college wifi connection might have filtering in place that prevents iTunes from seeing the iPhone. It's even possible that while the Network Name is the same, you aren't connected to the same access point.

Best of luck. Probably the quickest way to get this working would be to buy your own wifi router and set it up in your room, if the college allows you to do so. You could try asking the college ot allow it to work, but I doubt they'll modify their network for you.

Yeah, that's what I'm leaning on (issue wise). So whenever I go home, I'll try to see if it'll pick up on my wifi at home. And I'll let you all know what happens after that. Thanks you guys.
 
You have to be on the same local Wi-Fi network with both your computer and your iPhone. Your desktop and your iPhone likely are not on the same local network if your desktop is hooked into the campus network with a wire. The suggestion to get your own wireless router is a good one. Another option is to put a wireless card in you desktop computer (if there isn't one there already) and set up an ad hoc network just between your computer and your iPhone.
 
Usually with school, college, work, uni, generally any organizations Wi-Fi, you will be able to "connect" to it, but it will not work because of proxies, authentication or even Mac Filtering.

It might be a good idea to talk to the Administrator of your organizations or campus's network, he/she will be able to configure both your MacBook and iPhone to work on the same network. Once this is done, then this should work. However, I would not really recommend using the Remote application on an organization network. Remote is designed to be used on Home Networks.
 
If you haven't figured it out yet, it's what the guys above were saying. I live on campus at college and it wouldn't show up on my itunes either; I switched my computer and phone over to the internet connection on a friend's wireless router and it magically appeared in itunes...
 
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