I bought my 1st iPhone on launch day and loved it! After the 1st 9 days, it suddenly became VERY hot when charging. Not warm, but hot, and it had never done this before. I made an appointment at my Apple store, and the genius agreed that it was defective and swapped it out on the spot.
He exchanged the SIM card and I walked out with a new phone...I was very happy. The first time my new phone went to the Contacts screen, I saw very noticeable light bleed at the top of the LCD display. There are 3 to 4 blotchy areas across the top that are very bright and seem like a defect to me.
I took this phone to the Genius Bar, and was told that it "was within specs" and that there was nothing they would do about it. We compared it to several other demo phones and some did have uneven lighting at the top, however the genius did agree that mine was worse than any of them. He also said that since the phone was working properly, they would not exchange it.
I have begun looking at every LCD panel I can find. My in-car GPS, my laptop, my computer monitor, and my old cellphone. None of them have this issue around the edge of the screen, so I find it difficult to believe that this is normal.
The defect is most noticeable on the "light" colored screens such as Mail and Safari. What is really annoying is that when surfing in landscape mode, the colors on that particular side become distorted due to the light.
I have to admit that I am now pretty disappointed. After spending $600 on a cellphone I want it to be perfect, and it's not. The fact that Apple was not willing to exchange this keep me as a satisfied customer is very disappointing.
It bothers me so much, that I am considering paying the 10% restocking fee to exchange it for a new one since they won't help me.
Just FYI...I have a Mac Pro, 2 Mac Minis, a nano, and a 5G iPod.
He exchanged the SIM card and I walked out with a new phone...I was very happy. The first time my new phone went to the Contacts screen, I saw very noticeable light bleed at the top of the LCD display. There are 3 to 4 blotchy areas across the top that are very bright and seem like a defect to me.
I took this phone to the Genius Bar, and was told that it "was within specs" and that there was nothing they would do about it. We compared it to several other demo phones and some did have uneven lighting at the top, however the genius did agree that mine was worse than any of them. He also said that since the phone was working properly, they would not exchange it.
I have begun looking at every LCD panel I can find. My in-car GPS, my laptop, my computer monitor, and my old cellphone. None of them have this issue around the edge of the screen, so I find it difficult to believe that this is normal.
The defect is most noticeable on the "light" colored screens such as Mail and Safari. What is really annoying is that when surfing in landscape mode, the colors on that particular side become distorted due to the light.
I have to admit that I am now pretty disappointed. After spending $600 on a cellphone I want it to be perfect, and it's not. The fact that Apple was not willing to exchange this keep me as a satisfied customer is very disappointing.
It bothers me so much, that I am considering paying the 10% restocking fee to exchange it for a new one since they won't help me.
Just FYI...I have a Mac Pro, 2 Mac Minis, a nano, and a 5G iPod.
