iPhone SE (2016) IPhone SE bluetooth issues

[Marseillan]

Just spent several hours talking with Bose and Apple about sound distortion between the SE and the Bose Revolve+ bluetooth speaker. No problem for the SE with sound distortion on older Bose bluetooth devices (Soundlink Mini, QC headphones). Also no crackling or distortion between an IPhone 11 and the Revolve+. Which suggests that the bluetooth technology on the SE wasn't updated for the 2nd generation release and isn't compatible with newer bluetooth devices.
So be aware of this when buying the SE.

 

[0128672]

Just spent several hours talking with Bose and Apple about sound distortion between the SE and the Bose Revolve+ bluetooth speaker. No problem for the SE with sound distortion on older Bose bluetooth devices (Soundlink Mini, QC headphones). Also no crackling or distortion between an IPhone 11 and the Revolve+. Which suggests that the bluetooth technology on the SE wasn't updated for the 2nd generation release and isn't compatible with newer bluetooth devices.
So be aware of this when buying the SE.

I'm not so sure that's what it suggests because it was updated:

 

[Marseillan]

I'm not so sure that's what it suggests because it was updated:

View attachment 944887

Yes, you're right. I just checked and realized I was wrong. So now I have no idea why the connection problems. Can't be the speaker because it works with the 11, can't be the SE 'cos it works with headphones and can't be the music because it works on everything else. If anyone has any thoughts I'd really appreciate it. It's driving me crazy.

 

[0128672]

To me it sounds like some type of interference issue, but I have no specific suggestions other than following all of the troubleshooting steps suggested in Apple's and Bose's support articles.

 

[now i see it]

its not impossible that you've got a hardware problem on your SE that's not typical

 

[Marseillan]

I've rebooted the speaker and phone, reloaded the problem albums, updated all the software and tried playing it in airplane mode. How would I check out a hardware problem?

 

[JM]

I've rebooted the speaker and phone, reloaded the problem albums, updated all the software and tried playing it in airplane mode. How would I check out a hardware problem?

Apple Store, OR, call their help line and go through phone support. They may have you send in phone for repair.

I had faulty earpods, and they had me ship in the faulty ones AFTER the replacements they sent me came in through the mail.

Good luck! (Call Apple)

 

[0128672]

I've rebooted the speaker and phone, reloaded the problem albums, updated all the software and tried playing it in airplane mode. How would I check out a hardware problem?

https://support.apple.com/ is the best place to start. You can call or chat with Support, or just initiate a repair at this site.

 

[Marseillan]

I'll try what you suggest. Thanks a lot for your help.