IPhone Storage Problem

[therealbirchy]

Hi
I have a 128gb iphone 7 plus, Last week my storage showed 15gb used and 110+gb free.
Woke up this morning to the warning that my storage was almost full.
It now says 122gb used & 1.83gb free.
I haven't downloaded anything and my biggest app size is Photos & Camera at 1.79gb.

I plugged the phone into itunes and it's basically showing a complete yellow bar for 'other'.

Any ideas?

Thanks very much
Mark
[doublepost=1494316883][/doublepost]

 

[nieks]

Then something is wrong. Try following these steps on your iPhone to get some more insight into the usage of your phone:

> Settings
> General
> Storage
> Manage storage

Then take a peek at which app consumes all your space, and by how much. Let us know if you can't find anything out of the ordinary.

 

[FeliApple]

Generally the 'other' category when it's this big is some kind of problem with the cache or things not getting deleted properly. Due to Apple's closed-down system, only way to fix is restoring without a backup, unfortunately.

 

[therealbirchy]

Hi, thanks for the reply.
I did all that and the giggest was photos at just under 2gb.
I've since done a back up & restore and its back to over 100gb free.
Its the 2nd time in 2 weeks all the storage has disappeared

 

[nieks]

If I may add to FeliApple's post: make sure that you back up your photo's, whatsapp history and other stuff you do not already have synced/backed up somewhere in the cloud, BEFORE you restore. Ofcourse.

 

[FeliApple]

Hi, thanks for the reply.
I did all that and the giggest was photos at just under 2gb.
I've since done a back up & restore and its back to over 100gb free.
Its the 2nd time in 2 weeks all the storage has disappeared

I don't know why hasn't Apple offered a solution to that specific problem yet. As far as I know, it has been present since the beginning of iOS.

 

[nieks]

Ah, we've been replying at the same time. Weird, I never had that problem at all (proud to have owned an iPhone 3g, iPhone 4, iPhone 6). But apparently your problem is solved ('cause you're back to over 100 gb free) ?

 

[FeliApple]

My iPod Touch 4G 8GB had 2.5GB of other (rendering usable space to 4GB) when I updated it from iOS 4 to 5. I never restored it and it always had those 2.5GB of other.

 

[Hermes Monster]

Isn't there a *thing* with iOS, in that it will only start clearing caches when you start running out of space (as in like 99% full)