Other iPhone upgrade program - change reservation from upgrade to new loan

[kevkev]

Hi so I can’t find an answer to this question anywhere but -
I made a reservation earlier to upgrade my existing iPhone 13 to a 14 via the iUp program however I now want to keep this phone and start a new loan.
Does anyone know if I am going to face difficulty in store saying I would like to start a new loan plan and pay off the one I currently have? Or will they just allow me to setup a new additional plan with them.

Thanks
Kevin
(This is in the UK btw)

 

[oh2az]

You don’t have to let them know anything. When you get the new phone, they’ll send you a return box for the old one. If you don’t send in the old phone, the loan won’t be closed out and the payments will continue. On your Apple order status it will show that “trade in cancelled” and you’ll be all good. You’ll probably get a few emails reminding you to return the phone to complete the upgrade, but you can ignore throes since you want to keep the old one as well

 

[kevkev]

You don’t have to let them know anything. When you get the new phone, they’ll send you a return box for the old one. If you don’t send in the old phone, the loan won’t be closed out and the payments will continue. On your Apple order status it will show that “trade in cancelled” and you’ll be all good. You’ll probably get a few emails reminding you to return the phone to complete the upgrade, but you can ignore throes since you want to keep the old one as well

Sorry I think I didn’t quite explain - this is for a in-store pickup as you can’t order the upgrade program online sadly. Though if the online version in the US works that way…

(Long story short my other half is going to buy out my loan in November so I really don’t want taking mg old phone lol)