Apple Retail stores, customer service, and AppleCare+
Before I came back to iPhone in 2020 I had a google pixel. Great phone but there was a problem with it charging sometimes and when I contacted Google they could only have me send in my phone and that meant going probably 2-3 weeks without a phone. At that point I really wished Google had stores you could go into. Whenever I've had a problem with my iPhone, iPad, or Mac I could just go visit the store and get a replacement or fix.
I don't generally like praising insurance products and I usually tend to avoid buying insurance but AppleCare+ just gives that peace of mind. I know you can insure other products but I guess Apple makes it easier by not having to deal with 3rd party insurers. Again I can just go to a store and get a replacement/fix.
If I had to go back to Android for my next phone I wouldn't mind at all because I like Android and there are a lot of good phones hardware wise. I have actually been considering buying a Pixel again as a second phone for work. I really like the look of the Pixel 8 Pro but I might hold off for the 8A.
Between 2013 and 2020 I was on Android. Ditched iPhone with the 4S and didn't come back until the 12 Pro Max. I'd go back without much hesitation. I guess I just got bored of it and wanted something different. I'm 3+ years into being back on iPhone. I'll be keeping my 15 Pro Max until at least 2025 but probably until 2026-27. so maybe I'll get bored of iPhone.
I prefer iOS because there is no Android the size of the 13 mini.
What will you do when it's time to get a new phone because there will be no more small iPhones now Apple has killed the Mini and the SE is going to 6.1"? lol