Iphone with storage full, he doesn't start

[Nasci]

good afternoon everyone.
Yesterday my iphone 7 showed an almost full memory alert and prevented me from entering whatsapp.
I deleted some things but continued to block access.
I restarted the iphone and it didn't come off the apple screen. (loop)
I tried to update through Itunes and some other programs and nothing worked.
Can someone help me? I don't want to lose my data. I have pictures on whatsapp from the time I served in the army and I wanted to have it back.

Note: I thought about making a downground for a lighter version, would it work?

 

[BugeyeSTI]

good afternoon everyone.
Yesterday my iphone 7 showed an almost full memory alert and prevented me from entering whatsapp.
I deleted some things but continued to block access.
I restarted the iphone and it didn't come off the apple screen. (loop)
I tried to update through Itunes and some other programs and nothing worked.
Can someone help me? I don't want to lose my data. I have pictures on whatsapp from the time I served in the army and I wanted to have it back.

Note: I thought about making a downground for a lighter version, would it work?

View attachment 913857

Downgrade? If you're refering to a previous version of iOS then it's not possible. You can only use versions of iOS which are being signed by Apple which right now is 13.4.1

 

[Nasci]

Downgrade? If you're refering to a previous version of iOS then it's not possible. You can only use versions of iOS which are being signed by Apple which right now is 13.4.1

sorry my English is very bad. Would you know a way to save the files?

 

[TiggrToo]

sorry my English is very bad. Would you know a way to save the files?

You can use either iTunes on Windows or Finder on OSX to create a backup. But then you'd need a device with more memory to restore (if it's full already).

If it's in a boot loop then it may be already to late.

Did you have cloud backup turned on?

 

[Nasci]

Good morning gentlemen
I tried all the ways but I couldn't update, it always crashed.
I had to do the hard reset, it was very fast.
I put it to restore the backup and to my surprise my cell phone was saving everything from whatsapp even without backup.
I Get everything back by Wednesday. I only lost the files for Thursday, Friday and saturday.
Thanks to everyone who paid attention