iPhone iPhone X cannot update to iOS 13.3

[CrownSeven]

IPhone X currently running iOS 13.1.2. I am trying to update to iOS 13.3 but cannot. It tries to download the software then it gives me a failure message.

I tried wiping the phone then doing the update - same result.

Any advice before I hit up Apple support (still have Apple care).

 

[IowaLynn]

Why still on 13.1 when there have been several major updates

use DFU mode

13.3.1 is current

 

[posguy99]

Why still on 13.1 when there have been several major updates

use DFU mode

13.3.1 is current

You'll note that the OP is *trying* to upgrade, they're not trying to stand on 13.1.

When did 13.3.1 become current? Were you going to let Apple know?

 

[Jxdawg]

Had this issue, if I am correct in understanding what OP is saying, just a few days ago.


I assume you are trying to restore on a PC, if I’m incorrect, ignore this message. But if you are, try to disable your antivirus and then restart the computer, if the issue still persists,
also make sure the computer is connected to a stable internet connection. Connect to an alternative network if possible. Then try and restore in the most recent version of iTunes.

 

[CrownSeven]

Had this issue, if I am correct in understanding what OP is saying, just a few days ago.


I assume you are trying to restore on a PC, if I’m incorrect, ignore this message. But if you are, try to disable your antivirus and then restart the computer, if the issue still persists,
also make sure the computer is connected to a stable internet connection. Connect to an alternative network if possible. Then try and restore in the most recent version of iTunes.

I’ll give that a shot tonight and let you know. Thanks for the tip.