Hello. I'm new here. Joined to specifically ask this question to seek direction from you more knowledgeable Apple lovers.
For Xmas, got the iPhone X. Love it. But six months later, June, one night it just went black. Would not take a charge, would not reboot etc... Apple Store simply gave me a new phone.
As we all know, Apple emails receipts and invoices.
Once I returned home, I looked at that receipt (there was no charge of course). That email had the correct 'old' EMEI number but the address attached to that EMEI was not mine!
No idea to whom that address belongs but certainly not to me. My Apple account was correct. This paperwork was not.
I consider this a data breach. If I received a stranger's address - who has mine??
I spoke with Apple. They will give me a £30 credit to be used in-store because I had to (again) purchase a screen protector.
A friend thinks I should join up with the address on my receipt and together sue Apple for privacy and data breach.
What would you do?
Thoughts and direction most appreciated!
Thanks
For Xmas, got the iPhone X. Love it. But six months later, June, one night it just went black. Would not take a charge, would not reboot etc... Apple Store simply gave me a new phone.
As we all know, Apple emails receipts and invoices.
Once I returned home, I looked at that receipt (there was no charge of course). That email had the correct 'old' EMEI number but the address attached to that EMEI was not mine!
No idea to whom that address belongs but certainly not to me. My Apple account was correct. This paperwork was not.
I consider this a data breach. If I received a stranger's address - who has mine??
I spoke with Apple. They will give me a £30 credit to be used in-store because I had to (again) purchase a screen protector.
A friend thinks I should join up with the address on my receipt and together sue Apple for privacy and data breach.
What would you do?
Thoughts and direction most appreciated!
Thanks