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Sue or Accept the Offer


  • Total voters
    10
  • Poll closed .

Kagey

macrumors newbie
Original poster
Jul 2, 2018
3
3
London
Hello. I'm new here. Joined to specifically ask this question to seek direction from you more knowledgeable Apple lovers.
For Xmas, got the iPhone X. Love it. But six months later, June, one night it just went black. Would not take a charge, would not reboot etc... Apple Store simply gave me a new phone.
As we all know, Apple emails receipts and invoices.
Once I returned home, I looked at that receipt (there was no charge of course). That email had the correct 'old' EMEI number but the address attached to that EMEI was not mine!
No idea to whom that address belongs but certainly not to me. My Apple account was correct. This paperwork was not.
I consider this a data breach. If I received a stranger's address - who has mine??
I spoke with Apple. They will give me a £30 credit to be used in-store because I had to (again) purchase a screen protector.
A friend thinks I should join up with the address on my receipt and together sue Apple for privacy and data breach.
What would you do?
Thoughts and direction most appreciated!
Thanks
 

tl01

macrumors 68020
Jun 20, 2010
2,350
649
Am I missing something? You would like to sue because someone got your address? Or is the implication larger?

If that is what you are suing for, that seems like a terrible plan backed by a ridiculous reason to sue. What are your damages exactly? Usually you sue for damages. Can you prove said damages?

Also, is your address something you keep secret? As in haven’t given it out to anyone? I don’t think an address is like social security number or your credit card number etc. I guarantee your address has been hacked multiple times in real hackings.
 

aakshey

macrumors 68030
Jun 13, 2016
2,932
1,385
Apple should sue you with all their resources asking for 10 yrs jail and lifetime ban from Apple software and hardware.

That should set you straight.
 
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jamezr

macrumors P6
Aug 7, 2011
16,072
19,058
US
I consider this a data breach. If I received a stranger's address - who has mine??
I spoke with Apple. They will give me a £30 credit to be used in-store because I had to (again) purchase a screen protector.
Do you have proof someone else got your address? Then to be honest...your address is public domain.....most addresses can be seen from the street so it is not private information.
You got £30 because you complained......be happy with that and move on.....
 
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Kagey

macrumors newbie
Original poster
Jul 2, 2018
3
3
London
Do you have proof someone else got your address? Then to be honest...your address is public domain.....most addresses can be seen from the street so it is not private information.
You got £30 because you complained......be happy with that and move on.....


Ok. Thank you everyone for your input. Between Yahoo, FB, Experian and more data breaches, I was not sure if this too fell into a similar albeit smaller category. That's why I reached out. So thank you for taking the time to share your opinions. Cheers!
 
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tl01

macrumors 68020
Jun 20, 2010
2,350
649
Ok. Thank you everyone for your input. Between Yahoo, FB, Experian and more data breaches, I was not sure if this too fell into a similar albeit smaller category. That's why I reached out. So thank you for taking the time to share your opinions. Cheers!

No, that is not like an experian breach etc. Breaches usually involve things like logins, passwords, social security numbers, credit card numbers etc.
 

Kagey

macrumors newbie
Original poster
Jul 2, 2018
3
3
London
No, that is not like an experian breach etc. Breaches usually involve things like logins, passwords, social security numbers, credit card numbers etc.

Understood.
Last year my house was burgled. So this just got me on edge again. Thank you for clarifying.
 

Newtons Apple

Suspended
Mar 12, 2014
22,757
15,254
Jacksonville, Florida
Hello. I'm new here. Joined to specifically ask this question to seek direction from you more knowledgeable Apple lovers.
For Xmas, got the iPhone X. Love it. But six months later, June, one night it just went black. Would not take a charge, would not reboot etc... Apple Store simply gave me a new phone.
As we all know, Apple emails receipts and invoices.
Once I returned home, I looked at that receipt (there was no charge of course). That email had the correct 'old' EMEI number but the address attached to that EMEI was not mine!
No idea to whom that address belongs but certainly not to me. My Apple account was correct. This paperwork was not.
I consider this a data breach. If I received a stranger's address - who has mine??
I spoke with Apple. They will give me a £30 credit to be used in-store because I had to (again) purchase a screen protector.
A friend thinks I should join up with the address on my receipt and together sue Apple for privacy and data breach.
What would you do?
Thoughts and direction most appreciated!
Thanks

If you can not prove that you have been harmed your law suit will not make it to first base.

Go see your lawyer, bet he wants you to pay up front! If he is a good lawyer, he/she will tell you to go home.
 
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