iPhone X Low Res Blurry MMS/gifs T-mobile

[Filmx]

I have an iPhone X on T-mobile. I'm in a group chat with five others. Three of them also have iPhone X’s (on Verizon). When sending MMS the iPhone users (and I think the Pixel user too) are receiving extremely low res Blurry images and videos that are totally illegible. I mean like 100x100 barely discernible shapes poor.

iMessage is on. The "Low quality image mode" is set to "off". Why is this happening and how do I resolve it?

 

[itsbennett]

Does this happen on cellular and wifi? Does this happen when other uses try to send the same type of media? You could try restoring.

 

[Filmx]

Yes it happens on both cell and wifi. It seems to mostly affect gifs. It also happens in individual messages with the Pixel user (had him confirm)