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iPhone X randomly no sound

I

iPodTouch96

macrumors newbie
Original poster
Jul 19, 2019
1
0
Hello guys,

I'm new to this forum and I need your help.

So i started noticing that my iPhone X doesnt ring when i set a timer or an alarm (very bad cause i didnt wake up). It only vibrates and shows the alarm on the home screen. I have deactivated do not disturb and my phone is at full volume. So after a while i noticed that the entire sound doesnt work anymore, so when i play a video on youtube or spotify the speaker doesnt make any sound. When i restart the phone everything works again. But still it's very annyoing that i cant trust my phone anymore when i need an alarm...
I also connected my iphone to itunes and made a factory reset but still the problem began shortly after again.

Does anyone know about this problem? is there a solution? I may consider going to the genuis bar but i dont know how to show them the problem because when i restart the phone it works again... and i also dont want to pay hundreds of euros to get the problem solved.

Thanks for your attention. :)
 
I've noticed a similar problem with my x recently, notably I can hear nothing if I receive or place a phone call (not sure if any other sounds were affected). A restart resolves the issue. At least once I noticed that it happened right after I had been using my Air Pods so it made me think that my phone still was acting as if I was using them.

Were you using a blue tooth device just before?

Next time it happens, I'm going to toggle blue tooth off/on to see if the helps before I do a restart.
 
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