Iphone X screen locks down /gets unresponsive during phone calls

[Melinn]

Have anyone experienced this? I had a whatsapp phone call yesterday and my friend sent my pictures during the call, when I tired to open up the screen to get to the chat the screen was unresponsive and all black. The same thing happened today when I called someone although NOT via whatsapp, I used the phones regular phone call. And same **** happened! The screen went all black and I could not get into the phone during the call. Or em I doing something wrong here?

I have started the phone calls manually and not via Siri.

 

[umusachi]

Enter iTunes restore and restore and setup as new iPhone. If it keeps happening it's probably hardware. Get it swapped by Apple. I had similar issues with one of mine.. (all 4 have had different issues for me )

 

[amorcito]

Have anyone experienced this? I had a whatsapp phone call yesterday and my friend sent my pictures during the call, when I tired to open up the screen to get to the chat the screen was unresponsive and all black. The same thing happened today when I called someone although NOT via whatsapp, I used the phones regular phone call. And same **** happened! The screen went all black and I could not get into the phone during the call. Or em I doing something wrong here?

I have started the phone calls manually and not via Siri.

Have you found a fix yet? I'm getting the same problem, on phone or not. Even unlocking phone via passcode.