Hello all!
Just wanted to share my story and maybe get some feed back, if any.
I pre-ordered my iPhone X on the 27th from AT&T and had everything set for delivery on the 3rd. That made me pretty happy until the 3rd came and no iPhone.
I quickly called AT&T and they said my phone was delayed for a couple days. Initially I was frustrated, but I would get over it. On to waiting until the 6th!
The 6th came and I got an email from UPS stating that they misplaced my shipment. Yup, they misplaced it. That upset me so I called UPS and they assured me they would find it and get it on its way. They found it that evening and told me it would be here today. And they were right, kinda.
The package arrived beat up and when I opened it up, the phone box had been unwrapped and the phone stolen. I loss my cool. I could not believe after waiting for this package, it was gone. I looked in the box twice more, just because I was so shocked. So, someone in Texas is enjoying my new phone that was purchased for my birthday. I assume Texas, since that is where it was “misplaced.”
My question is since I have the box and the serial number can the phone be tracked? Can they find it?
I have AT&T trying to refill my order, which is impossible since the entire nation is currently sold out.
Does anyone have any other suggestions? Anything would be appreciated. Please no negativity, I’ve had enough for a while.
Just wanted to share my story and maybe get some feed back, if any.
I pre-ordered my iPhone X on the 27th from AT&T and had everything set for delivery on the 3rd. That made me pretty happy until the 3rd came and no iPhone.
I quickly called AT&T and they said my phone was delayed for a couple days. Initially I was frustrated, but I would get over it. On to waiting until the 6th!
The 6th came and I got an email from UPS stating that they misplaced my shipment. Yup, they misplaced it. That upset me so I called UPS and they assured me they would find it and get it on its way. They found it that evening and told me it would be here today. And they were right, kinda.
The package arrived beat up and when I opened it up, the phone box had been unwrapped and the phone stolen. I loss my cool. I could not believe after waiting for this package, it was gone. I looked in the box twice more, just because I was so shocked. So, someone in Texas is enjoying my new phone that was purchased for my birthday. I assume Texas, since that is where it was “misplaced.”
My question is since I have the box and the serial number can the phone be tracked? Can they find it?
I have AT&T trying to refill my order, which is impossible since the entire nation is currently sold out.
Does anyone have any other suggestions? Anything would be appreciated. Please no negativity, I’ve had enough for a while.