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iPhone X Iphone X welcome Screen Bug

B

Bosen2017

macrumors newbie
Original poster
Dec 12, 2017
4
0
Hello,

i'm experiencing a very strange bug, my iPhone X (64GB) sometimes seems to update itself over night. If i wake up and check my phone i got this white 'Hello/Hola etc. welcome to iPhone screen' and have to agree to the terms and conditions of Apple. Then I can continue to use the Phone normally.

This ONLY happens at night, (I charge my phone over night), I'm on iOS 11.2 and it's already my second X as i exchanged my first one (256GB) since the bug was so bad that it appeared every night. Background App refresh etc. is turned off.

Has anybody had this issue before? I already contacted the Apple Support and they seem to be as clueless as me. I really don't know what to do anymore since i already exchanged the Phone and it still seems to be an issue. Maybe my backup is faulty?

Thanx & Greetings
 
Possible, but wouldn't I be asked to unlock my SIM with my SIM-code in that case? Because all i have to do is Face ID & swipe up and agree to the Terms & Conditions. It also says 'update completed'. Then i can just use it as before, no PIN numbers or Passcodes required.
Completely resetting the phone doesn't help either as i did that twice with my first X... Really strange :(
 
Did u setup your iphone X as a new mobile or from a backup? This sounds like a corrupted backup. I never ever use backups for new iphones. Like this im mostly avoiding many issues other users have. If you did setup from backup, try to set it up new. I know alot if work. But it’s worth it, to have a perfect mobile afterwards.
 
Yeah I did use my backup because of all my conversations etc., but maybe setting it up as new seems to be a solution. The strange thing is that my new X worked flawless for the first 5 days and now suddenly out of nowhere this annoying bug is back.
I would be so mad if I go through the pain of setting everything up as new just to discover this weird bug again. It's not that I can't use the phone but something obviously isn't right.
I've used iPhones and Apple Gear for over a decade now and never had any of these issues. If I pay over 1000 € for a smartphone i can't accept such things.
 
Bosen2017 said:
Yeah I did use my backup because of all my conversations etc., but maybe setting it up as new seems to be a solution. The strange thing is that my new X worked flawless for the first 5 days and now suddenly out of nowhere this annoying bug is back.
I would be so mad if I go through the pain of setting everything up as new just to discover this weird bug again. It's not that I can't use the phone but something obviously isn't right.
I've used iPhones and Apple Gear for over a decade now and never had any of these issues. If I pay over 1000 € for a smartphone i can't accept such things.
Click to expand...

I feel you. Knocking on wood, my iPhone X behaves since day one like a champ. But im also careful what i install and what not. Like when the youtube app was causing the x to get unusual hot. I stopped using it, till a update solved this issue. The same goes with your mobile now. Maybe it’s hardware, maybe it’s a faulty backup. But 1200 Euro are just to much to keep guessing. Try a clean install. If the problems persist, you know there is something wrong hardware wise. If everything works fine, you know your backup was corrupted.
 
Bosen2017 said:
Yeah I did use my backup because of all my conversations etc., but maybe setting it up as new seems to be a solution. The strange thing is that my new X worked flawless for the first 5 days and now suddenly out of nowhere this annoying bug is back.
I would be so mad if I go through the pain of setting everything up as new just to discover this weird bug again. It's not that I can't use the phone but something obviously isn't right.
I've used iPhones and Apple Gear for over a decade now and never had any of these issues. If I pay over 1000 € for a smartphone i can't accept such things.
Click to expand...

Just try resetting settings (not all content though), that normally fixes any weirdness after restoring from a backup.
 
Bosen2017 said:
Hello,

i'm experiencing a very strange bug, my iPhone X (64GB) sometimes seems to update itself over night. If i wake up and check my phone i got this white 'Hello/Hola etc. welcome to iPhone screen' and have to agree to the terms and conditions of Apple. Then I can continue to use the Phone normally.

This ONLY happens at night, (I charge my phone over night), I'm on iOS 11.2 and it's already my second X as i exchanged my first one (256GB) since the bug was so bad that it appeared every night. Background App refresh etc. is turned off.

Has anybody had this issue before? I already contacted the Apple Support and they seem to be as clueless as me. I really don't know what to do anymore since i already exchanged the Phone and it still seems to be an issue. Maybe my backup is faulty?

Thanx & Greetings
Click to expand...
Just as someone already commented, swapping SIM cards does this. I swap my sim from a 5S to the X because I'm still insure I will keep the X and wait next year, and I often have to agree to terms and agreements of certain apps.
 
Thank you for your advice guys, I will try to just reset the settings first. If that fails I will set it up as new and hope everything works. The last possibility is a faulty SIM card, if nothing works I will go back to my 6S and leave it be... I'm pretty annoyed at this point :(
 
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