iPhone X Iphone X would not take a charge

[radiologyman]

My Iphone X would only show 2% charge and does not get any more charge, battery supposedly healthy. Tried several chargers including wireless. I tried hard reset. I suppose there could be water damage from using during rain. Its under standard warranty but would Apple honor if it is indeed moisture issue but phone was never submerged?

 

[akash.nu]

Water damage is NOT covered under standard warranty.

But it might not be that and then you’ll either get a new battery or a new phone. Take it to the apple store and let them diagnose.

 

[Caspavio]

iphone x has ip67 rating, so what makes you think that there is water damage from rain?

 

[Crichton333]

iphone x has ip67 rating, so what makes you think that there is water damage from rain?

Maybe he thinks his model has a defect and because of it moisture got in. Question is will Apple replace it because of the defect or reject it because of "water damage".

 

[Newtons Apple]

If the water sensors are triggered, it will not be covered under warranty.

 

[radiologyman]

I checked water sensor in sim compartment, does not look red. Anything I can try to troubleshoot before going to Apple?