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ZaidButt

macrumors newbie
Original poster
Jun 5, 2019
5
2
Hello,

I bought a iPhone Xs from Turkey, Which means I should get dual sim (one nano and one esim). When I am trying to add esim I cant find "add cellular plan" option in mobile data, In about there are two IMEI, one is primary and second is back sim IMEI. Also I got single sim tray with my phone which means it cant be two nano sim phone. Can someone help me in this issue? is there anyone who faced the same issue?
 

akash.nu

macrumors G4
May 26, 2016
10,870
16,998
If you have the 2 IMEIs then it’s able to support dual sim. The 2 physical sim tray is only available in China.

I suggest you reset the phone and setup as new. Then give it a go again.
 

ZaidButt

macrumors newbie
Original poster
Jun 5, 2019
5
2
If you have the 2 IMEIs then it’s able to support dual sim. The 2 physical sim tray is only available in China.

I suggest you reset the phone and setup as new. Then give it a go again.


I tried that, nothing happened. Still not getting “Add cellular plan” option.
 

Lyn2012

macrumors 6502a
Dec 26, 2007
694
272
On my UK purchased XS Max I only get the option to Add Data Plan so I’m assuming that it’s just a UK/US language thing - Cellular in US and Data rest of world. I am using using 2 Sims, one physical the other eSim, and both work correctly.
 
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