TLDR: iPhone XS Max, iOS 13.1.2, completely ran out of storage, won't start, not able to "update" and keep data in recovery mode, any idea on ways to potentially keep the data?
- - -
A relative of mine has a 512GB iPhone XS Max that's running iOS 13.1.2
The phone was running out of storage, 511.7/512GB
She was trying to delete some photos when the system complained, then the phone shut off.
It won't startup again, got frozen at white apple black background.
We tried "If your device turns on but gets stuck during start up" on https://support.apple.com/en-us/HT201412
In the end we are not able to "update" and keep data in recovery mode.
She still would like to try to get the photos out of the phone.
Probably because it's full,
- in recovery mode, finder tries to download the latest iOS version and "update" failed with `error 14`
- in iMazing, "update" without wiping, ended up with error 14 as well. Here is some detail error message:
```
Cannot restore iPhone XS Max.
Error Domain=com.apple.MobileDevice.MobileRestore Code=-1 "AMRestorePerformRestoreModeRestoreWithError failed with error: 14"
UserInfo = {
NSLocalizedDescription = AMRestorePerformRestoreModeRestoreWithError failed with error: 14,
NSUnderlyingError = 0x60000336ad60 {
Error Domain = AMRestoreErrorDomain Code = 14 "Failed to handle message type StatusMsg"
UserInfo = {
NSDescription = Failed to handle message type StatusMsg,
NSUnderlyingError = 0x6000033c11a0 {
Error Domain = AMRestoreErrorDomain Code = 14 "failed to restore APFS image"
UserInfo = {
NSDescription = failed to restore APFS image
}
}
}
}
}
```
- also tried to use 13.1.2 apsw, hoping it won't need any extra storage. But unfortunately Apple already unsigned it so we couln't even see what will happen
No Bacckup?
She has 2T iCloud plan, but was having trouble with iCloud and photo backup, like photo on iCloud won't load the HD version on the phone. After the phone brick, we realized this phone barely uploaded any photo to iCloud.
- - -
TLDR: iPhone XS Max, iOS 13.1.2, completely ran out of storage, won't start, not able to "update" and keep data in recovery mode, any idea on ways to potentially keep the data?
- - -
A relative of mine has a 512GB iPhone XS Max that's running iOS 13.1.2
The phone was running out of storage, 511.7/512GB
She was trying to delete some photos when the system complained, then the phone shut off.
It won't startup again, got frozen at white apple black background.
We tried "If your device turns on but gets stuck during start up" on https://support.apple.com/en-us/HT201412
In the end we are not able to "update" and keep data in recovery mode.
She still would like to try to get the photos out of the phone.
Probably because it's full,
- in recovery mode, finder tries to download the latest iOS version and "update" failed with `error 14`
- in iMazing, "update" without wiping, ended up with error 14 as well. Here is some detail error message:
```
Cannot restore iPhone XS Max.
Error Domain=com.apple.MobileDevice.MobileRestore Code=-1 "AMRestorePerformRestoreModeRestoreWithError failed with error: 14"
UserInfo = {
NSLocalizedDescription = AMRestorePerformRestoreModeRestoreWithError failed with error: 14,
NSUnderlyingError = 0x60000336ad60 {
Error Domain = AMRestoreErrorDomain Code = 14 "Failed to handle message type StatusMsg"
UserInfo = {
NSDescription = Failed to handle message type StatusMsg,
NSUnderlyingError = 0x6000033c11a0 {
Error Domain = AMRestoreErrorDomain Code = 14 "failed to restore APFS image"
UserInfo = {
NSDescription = failed to restore APFS image
}
}
}
}
}
```
- also tried to use 13.1.2 apsw, hoping it won't need any extra storage. But unfortunately Apple already unsigned it so we couln't even see what will happen
No Bacckup?
She has 2T iCloud plan, but was having trouble with iCloud and photo backup, like photo on iCloud won't load the HD version on the phone. After the phone brick, we realized this phone barely uploaded any photo to iCloud.
- - -
TLDR: iPhone XS Max, iOS 13.1.2, completely ran out of storage, won't start, not able to "update" and keep data in recovery mode, any idea on ways to potentially keep the data?
She even tried to email 
