I have just noticed that the main camera of my Xs Max iPhone is not working - I only get a black screen when I open the camera app.
The small green indication at the top of the screen is slow blinking off and on when I first open camera, but the screen remains black. Changing the camera modes (photo, portrait, pano, etc.) has no effect. I can switch to the front facing camera and it works fine. Switching back to rear (main) camera and I still have nothing, although when I do that then the green camera indication at the top of the screen no longer turns on.
I've restarted my phone (twice) and the problem persists.
There is no visible damage to the camera (or anywhere else on the phone) that I can see.
I am using iOS 14.0.1.
I don't know when the problem began since I don't necessarily use the camera every day.
Does anyone have experience with this or any suggestions on how to troubleshoot? I haven't tried a hard reset to the phone, I do keep it backed up to the cloud so that is probably the next thing I can try, short of taking it to an Apple store to be checked.
The small green indication at the top of the screen is slow blinking off and on when I first open camera, but the screen remains black. Changing the camera modes (photo, portrait, pano, etc.) has no effect. I can switch to the front facing camera and it works fine. Switching back to rear (main) camera and I still have nothing, although when I do that then the green camera indication at the top of the screen no longer turns on.
I've restarted my phone (twice) and the problem persists.
There is no visible damage to the camera (or anywhere else on the phone) that I can see.
I am using iOS 14.0.1.
I don't know when the problem began since I don't necessarily use the camera every day.
Does anyone have experience with this or any suggestions on how to troubleshoot? I haven't tried a hard reset to the phone, I do keep it backed up to the cloud so that is probably the next thing I can try, short of taking it to an Apple store to be checked.