Other iPhone Xs Upgrade Program question

[Eljjo]

Just ordered an iPhone Xs with apple care but it seems that the apple care wasn’t automatically registered. Is it supposed to be automatic? Or do we reavive an email after a couple days?

 

[Shadowbech]

Just ordered an iPhone Xs with apple care but it seems that the apple care wasn’t automatically registered. Is it supposed to be automatic? Or do we reavive an email after a couple days?

You should get getting an e-mail. After picking up mine from the online order pick up, I got an e-mail about the the coverage like an hour later. If you signed up for iUP, you definitely have AppleCare Plus. Give it a couple of hours for the Apple system to catch up.

 

[Eljjo]

You should get getting an e-mail. After picking up mine from the online order pick up, I got an e-mail about the the coverage like an hour later. If you signed up for iUP, you definitely have AppleCare Plus. Give it a couple of hours for the Apple system to catch up.

Thanks! Just wanted to be sure.

 

[mattguy10]

Just ordered an iPhone Xs with apple care but it seems that the apple care wasn’t automatically registered. Is it supposed to be automatic? Or do we reavive an email after a couple days?

I pre-ordered the Xs on the 14th & got the proof of AppleCare coverage email yesterday the 20th.

 

[Eljjo]

I pre-ordered the Xs on the 14th & got the proof of AppleCare coverage email yesterday the 20th.

Did you happen to preorder through the apple upgrade program?

 

[mattguy10]

Did you happen to preorder through the apple upgrade program?

I did

 

[Eljjo]

I did

Gonna give it one more day to see if I receive it, if not I’ll give apple a call. Thanks for the info!

 

[mattguy10]

Gonna give it one more day to see if I receive it, if not I’ll give apple a call. Thanks for the info!

Looks like you’re not alone..

https://forums.macrumors.com/threads/applecare-not-active-on-iup-xs.2140700/