iphone8 not recognizing headphones;phone mode only

[Bigdukesix99]

Hello out there!
My iPhone8 stopped switching over to headphones immediately when plugging them in...in phone mode only. They work fine to listen to music. I have done soft reset, all software is up to date and was not updated recently, when this happened. It just stopped working last night. Also, I have tried other head phones and pigtails with same results.
Any thoughts would be greatly appreciated.
Thanks in advance!

 

[theapplehead]

Hello out there!
My iPhone8 stopped switching over to headphones immediately when plugging them in...in phone mode only. They work fine to listen to music. I have done soft reset, all software is up to date and was not updated recently, when this happened. It just stopped working last night. Also, I have tried other head phones and pigtails with same results.
Any thoughts would be greatly appreciated.
Thanks in advance!

You Amy need to erase and restore your iPhone. If so, be sure to back it up first!

 

[mikzn]

just a few things you can check . . .

Some apps have a separate volume - make sure the volume is not turned way down for the app you are using?

You can delete the blue tooth connection on both the 1) iPhone and 2) more importantly the headphone "device list" to start a new connection from the headphones - clear all the devices to eliminate the chance that your headphones are connected to another device.

 

[I7guy]

It could be your headphone jack is dirty or shot. Or you may need to restore your phone.