I've got 4 refurbished ipods from Apple, none have had any scratches and come just like brand new
edit-one of those was actually an 80gb classic, a current gen 8gb nano, and 2 previous gen 4gb nanos, i've since sold the 80gb and 1 of the 4gb nanos, the only reason i sold the classic was cause i didn't need it anymore, i only used the 80gb w/ composite cord to hook up to my friends tv and watch shows at his house, but now i've got a macbook with a 320gb hd, so i take my macbook and my nano and sync whatever shows i want to watch, i was always kind of worried about the phsyical hard drive in the classic not that i ever had problems with it, but i saw more potential for problems. I sold the classic to a friend/co worker and it's still working great tho, so if you see a need for it i say go for it (i only have 6gb of music so my nano does me just fine)