iPod Firmware

[ShaggNY]

Posted once before, but have not found a solution. iMac, OSX 10.3.9 – trying to install new ipod software so my 3G iPod will update and download music I've purchased. I get a prompt that says "You will not be able to update your ipod with music you've purchased because your ipod software is too old. Download the latest ipod software @ apple.com/ipod" – Ok. Tried to do this about a dozen times*– when I get to the step where I'm supposed to enter my adminstrator password to install the update – instead of getting a window that asks for my password, I get the prompt "Cannot find ipod firmware image" – and I'm stuck there. Can't even manually drag "purchased music" onto my iPod.

Will some Mac genius PLEASE HELP! I've got hundreds of $$ worth of tunes I can't put on my iPod.

 

[iSaint]

Have you completely reset your iPod? I mean restored to factory settings so it will update cleanly? That's all I can think to do.

 

[ShaggNY]

Thanks iSaint

Have you completely reset your iPod? I mean restored to factory settings so it will update cleanly? That's all I can think to do.

that was going to be my next step, but @ 1am last night I had had enough. I'll restore the factory settings then try and update again. Thanks again...

 

[iSaint]

that was going to be my next step, but @ 1am last night I had had enough. I'll restore the factory settings then try and update again. Thanks again...

I think I had to do that once. No big deal, just takes some time. BTW you have checked to see if your new firmware is in the right folder?

Applications>Utilities>iPod Updater Software>(correct firmware location)