iPod iPod has red X error

[renewed]

When turned on the iPod has a red X on the screen and says "www.apple.com/support/ipod".

Any clue if this can be fixed? iPod is not showing up in iTunes.

 

[NotCool]

When turned on the iPod has a red X on the screen and says "www.apple.com/support/ipod".

Any clue if this can be fixed? iPod is not showing up in iTunes.

Hi, I found the answer for this solution...

"Some times when you drop your ipod the lens inside skips. (kinda like a record player) reset your ipod by holding the middle and menu button until you hear clicking. then with one hand hold the ipod firmly and hit the side of it onto the PALM of your other hand. Sometimes this jumps the needle back into place but not all the time."

Wasn't easy for me, but at least my ipod returns to normal (it is working!!)