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Creative One

macrumors 6502
Original poster
Apr 25, 2009
404
1
Ontario
So got a great deal on an iPod nano (4G) today. Was sold AS-IS just didn't turn on so brought it home and it powered up on launch I thought hmm maybe just a drained battery, it seemed to work when unplugged. Through further testing it randomly turns off and wont turn on again unless you put the cord in and pull it out as soon as you see an apple symbol. Also if you leave it in to sync it turns off as soon as you unplug it. The battery defiantly holds a charge, and shows full battery when it just turns off so it can't be just drained? It's hard to tell on the indicator strip if it has water damage, but I called Apple anyway and its still under warranty and hasn't been registered so I went ahead and put it in my name, they are sending a box to repair/replace it. With my iPod touch they not only replaced it but gave me the 2G when it was broken... Might I get a nice new 5th generation?

Also if the iPod does have water damage could I be charged for sending it in to Apple?

BTW: Got the iPod for $20... Didn't seem like the shady thief type either.
 
I actually just did the same thing. I bought a 16gb black nano and it didnt work and was still under warrenty so I called apple and told them that I had a non-working ipod that I bought off of ebay and it doesnt turn on and it doesnt have water damage. They say ok well send a box to replace it.
 
Whenever I get iPods that won't charge or something similar to your iPod nano, my little iHome dock always gets the iPod to charge once again. Odd I know.
 
Whenever I get iPods that won't charge or something similar to your iPod nano, my little iHome dock always gets the iPod to charge once again. Odd I know.

Yes it does charge, just that it turns off as soon as you unplug it. Sometimes I can get it to stay on. I'm thinking the connecter must be dislodged.
 
Apple started diagnosing the iPod today... Wish me luck! :)


How long is it usually for them to diagnose it?
 
Apple started diagnosing the iPod today... Wish me luck! :)


How long is it usually for them to diagnose it?



If they take longer than an hour or 2 to diagnose its pretty certain that you will get a replacement.
 
After 5 days of diagnosing it, they have declined "due to accidental damage" It was in perfect condition when it was sent...


Theres $20 down the drain..
 
That sucks... :( The battery might have malfunctioned due to water damage, so they wouldn't fix it if it was that.
 
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