iPod ipod wiped clean...itunes library not working also....?

[bob2131]

hi,
my cousin, is having a problem.
all she can tell me is, she plugged her new ipod into pc....and she got some message saying "restore"......she clicked yes........

and now.... her ipod is cleaned out.....no music in it......she had thousands of songs in it......

also..... her itunes library in itunes on her pc...... when she clicks a song, it says unable to locate file.... so no music is playing in itunes.
i think she says most of the music is also wiped from her itunes library.

she checked her itunes location, in my documents etc... and the folder is empty she said.......

although thousands of songs were on her ipod only, and not on her itunes, as she put songs on from her mates libraries, and also her computer died recently and she lost her old library....

sounds bad right?
system restore on windows xp wont help with it?

ive got her to shut down and reset ipod..... and still..... nothing in there.....

any ideas what shes done? or is anything recoverable?
random crash? or her own fault?

cheers

 

[orpheusmyth]

hi,
my cousin, is having a problem.
all she can tell me is, she plugged her new ipod into pc....and she got some message saying "restore"......she clicked yes........

and now.... her ipod is cleaned out.....no music in it......she had thousands of songs in it......

also..... her itunes library in itunes on her pc...... when she clicks a song, it says unable to locate file.... so no music is playing in itunes.
i think she says most of the music is also wiped from her itunes library.

she checked her itunes location, in my documents etc... and the folder is empty she said.......

although thousands of songs were on her ipod only, and not on her itunes, as she put songs on from her mates libraries, and also her computer died recently and she lost her old library....

sounds bad right?
system restore on windows xp wont help with it?

ive got her to shut down and reset ipod..... and still..... nothing in there.....

any ideas what shes done? or is anything recoverable?
random crash? or her own fault?

cheers

I don't really think that she will manage to recover everything. Maybe some musics she bought over iTunes, or maybe if she made a iPod backup, otherwise you can't recover that after a restore.

 

[Moks]

i'd be gutted if I lost all my songs - that's why I have them in 3 locations - iPod, iBook and external harddrive.

 

[bob2131]

cheers

yeah it was her own fault it seems....she presses reset... and lost ipod library....

yeah i backed up mine 2 times too.