Is iCloud Down?

[RDowson]

Hey.

I'm getting prompted to enter my iCloud password on all my devices. When I do it says it's incorrect. Is anyone else noticing this?

 

[saxondale.]

just got this too.

 

[RDowson]

Wherever I try to login I get told my ID or password is incorrect.

Do you think it's just their system thats down?

 

[saxondale.]

exactly the same thing is happening to me. it also happened to me about a week ago, only after changing my password would it work. but i have a feeling iCloud is down...

 

[RDowson]

It didn't happen to me a week ago.

Hopefully it's just down temporarily as I don't really want to change my password.

Do you get the same thing when you try to sign in on the Apple website to manage your account?

https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

 

[saxondale.]

yeah i get it on everything (emails, iMessage, FaceTime).

 

[RDowson]

It's very frustrating. They haven't updated their service status page since yesterday.

It surely can't be affecting just the 2 of us!?

 

[RDowson]

Hopefully since it's not just me that it's affecting, it'll mean that my account hasn't been hacked but how would I tell for certain?

 

[Comeagain?]

http://www.apple.com/support/icloud/systemstatus/

 

[RDowson]

http://www.apple.com/support/icloud/systemstatus/

That was last updated yesterday. No mention of todays problems. Are you having the issue too?

 

[saxondale.]

Well i went ahead and changed my password, everything now works

 

[mtreys]

Working for me here.

 

[RDowson]

Well i went ahead and changed my password, everything now works

Yep, same for me.

I noticed that the new password now requires at least one capital letter. My old password didn't have this. Could this have been the reason? Maybe my password had expired and they forgot to notify me or something?

 

[saxondale.]

when i changed mine last week, i added caps and everything...i've gone ahead and changed my secret question too

 

[mtreys]

Yep, same for me.

I noticed that the new password now requires at least one capital letter. My old password didn't have this. Could this have been the reason? Maybe my password had expired and they forgot to notify me or something?

My iCloud didn't have me change my password but my iTunes account (different email address) did require me to change my password TWICE. Not quite sure why, but after the change things worked like normal again. No problems with my iCloud account yet though.

 

[RDowson]

My iCloud ID and iTunes ID are the same account. Could have been the iTunes part that messed up which would also effect the iCloud part for me.

 

[Drew017]

No problem here... maybe try resetting your password temporarily just to see?

 

[RDowson]

No problem here... maybe try resetting your password temporarily just to see?

I did change my password and it sorted it.