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Tanax

macrumors 65816
Original poster
Jun 15, 2011
1,039
409
Stockholm, Sweden
Hi,

I've been hesitant to jump aboard with iCloud Photo Library due to all the issues people have been having. Are most of the issues gone now or are people still having trouble?

I scanned through the first page here of related threads but thought it'd be better to ask a direct question instead!
 

Planey28

macrumors 6502
Jul 10, 2010
474
576
Birmingham, UK
Hi,

I've been hesitant to jump aboard with iCloud Photo Library due to all the issues people have been having. Are most of the issues gone now or are people still having trouble?

I scanned through the first page here of related threads but thought it'd be better to ask a direct question instead!

What issues are you referring to?

Personally it's worked flawlessly for me, unusual for an iCloud service.
 
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Tanax

macrumors 65816
Original poster
Jun 15, 2011
1,039
409
Stockholm, Sweden
What issues are you referring to?

Personally it's worked flawlessly for me, unusual for an iCloud service.

Well in the beginning I read about people losing photos, or not being to see all their photos. When deleting photos they still show up. Reading through the threads that are here now, people seem to be having troubles with meta-data and yadda yadda. So yeah, I'm just wondering if it's more stable now?

Glad to hear at least one person having it working flawlessly :)
 

Easttime

macrumors 6502a
Jun 17, 2015
708
506
I've had zero problems with it from day one. Migrated from Aperture to Photos and turned on iCloud Photo Library the weekend after release day. It just works.
 

Easttime

macrumors 6502a
Jun 17, 2015
708
506
I have not seen a lot of chatter about IPL, so I wonder if most are satisfied and the problems are exceptional cases? Keep good backups.
 
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Tanax

macrumors 65816
Original poster
Jun 15, 2011
1,039
409
Stockholm, Sweden
I have not seen a lot of chatter about IPL, so I wonder if most are satisfied and the problems are exceptional cases? Keep good backups.

Glad to hear it. All my photos and videos are uploaded to my NAS so I have backup. Guess I'll have to try it when I get home from work :)
 

Planey28

macrumors 6502
Jul 10, 2010
474
576
Birmingham, UK
Well in the beginning I read about people losing photos, or not being to see all their photos. When deleting photos they still show up. Reading through the threads that are here now, people seem to be having troubles with meta-data and yadda yadda. So yeah, I'm just wondering if it's more stable now?

Glad to hear at least one person having it working flawlessly :)

Don't forget that it launched in a beta state; I've used it since the full release and its worked really well. Definitely worth trying out, its so convenient! :)
 

Tanax

macrumors 65816
Original poster
Jun 15, 2011
1,039
409
Stockholm, Sweden
Activated it yesterday, worked amazingly well! There is still room for improvements, as always.
Do you know how to send suggestions to Apple regarding their services, in this case the iCloud Photo Library?
 
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zorinlynx

macrumors G3
May 31, 2007
8,354
18,580
Florida, USA
A quick search returns for instance these two threads:
https://forums.macrumors.com/thread...vior-deleted-photos-that-shouldnt-be.1915797/
https://forums.macrumors.com/threads/icloud-photo-library-one-big-problem.1907415/

Yet everyone responding in this thread seems very satisfied. Very confused right now :p I'm glad to hear it though. Maybe it's worth trying out then.

I posted the first thread. I never did find out what happened to those photos! The fact that nobody responded suggests to me that this was a freak occurrence or maybe because I deleted the photo the first time, the system "remembered" I had deleted it and re-deleted it upon the second import. Maybe it keeps a hash of each photo that's deleted and the photo was re-deleted because it matched the hash?

Obviously that's unacceptable behavior! I'm still using iCPL, but am watching it fairly religiously and have had no further issues after taking dozens of photos since. I'm also backing everything up religiously of course. :)

The convenience of having your library on every device, perfectly in sync is just too hard to resist. If any further "funny business" happens, though, I will call it quits with iCPL.
 

Primejimbo

macrumors 68040
Aug 10, 2008
3,295
131
Around
I use it and no issue. The only thing I hate is the all photos, and it's good and bad. If I have 3000 more photos and want to delete that 1 photo in an album, I'll have to search 3000 photos to find it to delete it.
 

zorinlynx

macrumors G3
May 31, 2007
8,354
18,580
Florida, USA
I use it and no issue. The only thing I hate is the all photos, and it's good and bad. If I have 3000 more photos and want to delete that 1 photo in an album, I'll have to search 3000 photos to find it to delete it.

If you right-click a photo in Photos.app, you can pick "Delete photo" and it will delete it instead of just removing it from the album.
 
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Primejimbo

macrumors 68040
Aug 10, 2008
3,295
131
Around
If you right-click a photo in Photos.app, you can pick "Delete photo" and it will delete it instead of just removing it from the album.
But just on the Mac only? Can I do this from iCloud.com too? I'm going to have to take a look at this .

Thanks!
 

Pirocat

macrumors newbie
Jan 7, 2016
1
0
Hi,

I've been hesitant to jump aboard with iCloud Photo Library due to all the issues people have been having. Are most of the issues gone now or are people still having trouble?

I scanned through the first page here of related threads but thought it'd be better to ask a direct question instead!
Hi Tanax

Short answer: As of today, 8th January 2016 IPL is not yet a mature and reliable service. Mainly there are syncing problems that have already been reported in 2014 and that are not yet solved.

Long answer: For Xmas I bought a new iPhone and iPad for my wife and wanted to transfer ~11'000 photos from the old devices to the new ones using iCloud Photo Library (IPL). This turned out to be a 10 days odyssey, wasting hours with endless phone calls to a clueless Apple Support. In the end I had to achieve my goal with many try-and-error sessions and huge amounts of manual work.

I experienced and still experience the following issues:

1. Migrating both iOS devices to IPL with photos that were previously transferred with Photo Streams results in duplicate photos, i.e. all photos transferred via Photo Stream appear as duplicates in IPL.

2. When restoring an iOS device from iTunes and reconnecting it to IPL, the same photos are transferred to IPL again.

3. Photos that have previously being synced with iTunes are not supported by IPL, i.e. they will be deleted from the iOS device when you turn on IPL. Furthermore, Apple does not provide any way of transferring these photos from one iOS device to another. Apple also does not provide a tool to retrieve those photos and albums from the iOS device back to your computer. I was really shocked when I realized this, because my wife has ~9'000 photos taken with a digicam that she has synced with iTunes to her iPad and grouped in albums for more than 4 years. All this work needed to be redone, only because Apple does not provide an IPL option that says "Include photos from iTunes sync". (I'm sure, Steve Jobs would roll over in his grave and shout out "this is all crap!")

4. Once I have managed to set up IPL on both iOS devices and syncing works fine, the syncing may again stall for hours or even days for no apparent reason. All talk about "plug your device to a power supply, make sure that WIFI is strong enough, be patient" is nonsense. Sometimes it helps to enter the Photo app on all iOS devices and click around to force syncing, sometimes a reboot is required. If that does not help Apple Support asks you to log off/on to iCloud to force the device to re-sync. The effect of this measure is that all photos would be removed from the iOS device to be downloaded again from iCloud after logging in. But that also means that the changes on the iOS device are lost! (Another roll over for Steve Jobs...)

My conclusion: If you have plenty of time and a small photo library it is worth to play around with IPL, but if you want a professional and reliable service, wait until you find no more complaints about IPL in the iOS forums.
 

IGI2

macrumors 6502a
May 6, 2015
559
529
I must admit, it works quite flawlessly for me.

I only have some problems with the general logic (shared photos are smaller and general inability for two people/family to use the same iPL) but I've already sent a feedback to Apple about it.
 

Tanax

macrumors 65816
Original poster
Jun 15, 2011
1,039
409
Stockholm, Sweden
Hi Tanax

Short answer: As of today, 8th January 2016 IPL is not yet a mature and reliable service. Mainly there are syncing problems that have already been reported in 2014 and that are not yet solved.

Long answer: For Xmas I bought a new iPhone and iPad for my wife and wanted to transfer ~11'000 photos from the old devices to the new ones using iCloud Photo Library (IPL). This turned out to be a 10 days odyssey, wasting hours with endless phone calls to a clueless Apple Support. In the end I had to achieve my goal with many try-and-error sessions and huge amounts of manual work.

I experienced and still experience the following issues:

1. Migrating both iOS devices to IPL with photos that were previously transferred with Photo Streams results in duplicate photos, i.e. all photos transferred via Photo Stream appear as duplicates in IPL.

2. When restoring an iOS device from iTunes and reconnecting it to IPL, the same photos are transferred to IPL again.

3. Photos that have previously being synced with iTunes are not supported by IPL, i.e. they will be deleted from the iOS device when you turn on IPL. Furthermore, Apple does not provide any way of transferring these photos from one iOS device to another. Apple also does not provide a tool to retrieve those photos and albums from the iOS device back to your computer. I was really shocked when I realized this, because my wife has ~9'000 photos taken with a digicam that she has synced with iTunes to her iPad and grouped in albums for more than 4 years. All this work needed to be redone, only because Apple does not provide an IPL option that says "Include photos from iTunes sync". (I'm sure, Steve Jobs would roll over in his grave and shout out "this is all crap!")

4. Once I have managed to set up IPL on both iOS devices and syncing works fine, the syncing may again stall for hours or even days for no apparent reason. All talk about "plug your device to a power supply, make sure that WIFI is strong enough, be patient" is nonsense. Sometimes it helps to enter the Photo app on all iOS devices and click around to force syncing, sometimes a reboot is required. If that does not help Apple Support asks you to log off/on to iCloud to force the device to re-sync. The effect of this measure is that all photos would be removed from the iOS device to be downloaded again from iCloud after logging in. But that also means that the changes on the iOS device are lost! (Another roll over for Steve Jobs...)

My conclusion: If you have plenty of time and a small photo library it is worth to play around with IPL, but if you want a professional and reliable service, wait until you find no more complaints about IPL in the iOS forums.

I have used IPL for a while now and it's been working quite great actually.
I still back up every photo to my NAS as well though, in case of IPL bugs. Having multiple backups is best practice anyway in my opinion so even if there were no IPL bugs, I'd still back up to my NAS!
 
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