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81Tiger04

macrumors 6502
Original poster
Aug 11, 2009
465
37
SC
I got my new MacBook Pro about 3 months ago and I love it …

Earlier today, I left for lunch and everything was running fine. I wasn’t doing much - just a couple Safari tabs, an Excel macro file, Messenger, and Tweetbot. But when I returned from lunch, I heard a very loud noise coming from my office. And upon entering, it was my computer making this loud, pulsating type of sound. It was almost like the sound and slight vibration a bedside alarm clock would make. It stopped upon quitting the open applications.

So I guess have 2 questions:
  1. What might be causing this issue?
  2. I have Apple Care. What will be done? Fixing? A replacement?
Thank you!
 

chabig

macrumors G4
Sep 6, 2002
11,460
9,326
Since it stopped when you quit your open applications, my guess is that one of them was making the noise.
 

planteater

Cancelled
Feb 11, 2020
892
1,681
Call Apple support and ask them about it. They may suggest having you take it in to run a diagnostic on it, or do it remotely. Did it happen only once?
 
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piattj

macrumors regular
Mar 3, 2021
118
75
I got my new MacBook Pro about 3 months ago and I love it …

Earlier today, I left for lunch and everything was running fine. I wasn’t doing much - just a couple Safari tabs, an Excel macro file, Messenger, and Tweetbot. But when I returned from lunch, I heard a very loud noise coming from my office. And upon entering, it was my computer making this loud, pulsating type of sound. It was almost like the sound and slight vibration a bedside alarm clock would make. It stopped upon quitting the open applications.

So I guess have 2 questions:
  1. What might be causing this issue?
  2. I have Apple Care. What will be done? Fixing? A replacement?
Thank you!
1. You closed apps. Open them again & see if the problem can be reproduced. Then close one at a time to determine which was the cause.
2. You left your macbook and went to lunch. Did you even put it to sleep? Or just leave it for anyone to f*ck around with?
 

81Tiger04

macrumors 6502
Original poster
Aug 11, 2009
465
37
SC
1. You closed apps. Open them again & see if the problem can be reproduced. Then close one at a time to determine which was the cause.
2. You left your macbook and went to lunch. Did you even put it to sleep? Or just leave it for anyone to f*ck around with?
  1. Will do ... but no success so far. Hopefully that is a good sign ? Just odd/trobuling it would occur once (it would have to occur again, right?)
  2. I either put it to sleep or it went to sleep. Either way, the door was locked and only one person would have access so ...
 

81Tiger04

macrumors 6502
Original poster
Aug 11, 2009
465
37
SC
I contacted Apple support and they have me reinstalling MacOS Monterrey ?‍♂️
 

TinyMito

macrumors 6502a
Nov 1, 2021
863
1,226
I got my new MacBook Pro about 3 months ago and I love it …

Earlier today, I left for lunch and everything was running fine. I wasn’t doing much - just a couple Safari tabs, an Excel macro file, Messenger, and Tweetbot. But when I returned from lunch, I heard a very loud noise coming from my office. And upon entering, it was my computer making this loud, pulsating type of sound. It was almost like the sound and slight vibration a bedside alarm clock would make. It stopped upon quitting the open applications.

So I guess have 2 questions:
  1. What might be causing this issue?
  2. I have Apple Care. What will be done? Fixing? A replacement?
Thank you!
Next time can you video record with sounds?
 
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ascender

macrumors 603
Dec 8, 2005
5,022
2,898
I contacted Apple support and they have me reinstalling MacOS Monterrey ?‍♂️
That's step one in Apple troubleshooting for pretty much anything, you just need to go with it... Its a methodical process of elimination.
 

81Tiger04

macrumors 6502
Original poster
Aug 11, 2009
465
37
SC
Ok so after running Diagnostics with an agent, I’ve got to bring it in.

Should I expect them to replace my machine with a new one? Or fix it? Were 3 months into a 4 year apple care warranty
 

ignatius345

macrumors 604
Aug 20, 2015
7,634
13,075
Ok so after running Diagnostics with an agent, I’ve got to bring it in.

Should I expect them to replace my machine with a new one? Or fix it? Were 3 months into a 4 year apple care warranty
My guess is it would depend on the nature of the issue. If it's your only machine and they try to get you to wait a long time for a repair, I'd appeal to them for a faster replacement. It's only a few months old, so it's not like you'd be replacing a Mac with a lot of wear on it.
 
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