Other Is Trade In Worth Less In Store?

[ghsDUDE]

I traded in my iPhone 15 Pro Max to Apple today (in store) and they gave me a gift card for $640.

Online it said my trade in was worth $650.

I wasn’t buying a phone, simply getting a gift card, and the rep said it was worth $10 less because I wasn’t buying a phone.

How accurate does that sound? Just wondering why my trade in was worth $10 less in store compared to the value listed online.

 

[Apple_Robert]

Unless you are buying at the time of trade-in, your value will be slightly less as you experienced.

 

[dukebound85]

they should be the same in store or in person at the current trade in amount

 

[4sallypat]

I traded my 14+ for the 16 Pro but the Apple rep failed to activate my 16 Pro.

At least I don't have to deal with selling it privately.

 

[dave006]

I wasn’t buying a phone, simply getting a gift card, and the rep said it was worth $10 less because I wasn’t buying a phone.

Then you were not trading in an iPhone, you were just selling your iPhone back to Apple. When you checked online it showed a value based on your purchase of a new iPhone.

How accurate does that sound? Just wondering why my trade in was worth $10 less in store compared to the value listed online.

100% because you did not trade-in your iPhone 15 Pro Max you just sold it to Apple.

Dave

 

[ab22]

Putting 15 Pro Max into ' Find your trade-in value' on https://www.apple.com/shop/trade-in
gives the result below :

It sounds accurate...

​

 

[ab22]

A 14 Pro Max is $500/$460; 13 PM : $400/$375

 

[arc of the universe]

I traded in my iPhone 15 Pro Max to Apple today (in store) and they gave me a gift card for $640.

Online it said my trade in was worth $650.

I wasn’t buying a phone, simply getting a gift card, and the rep said it was worth $10 less because I wasn’t buying a phone.

How accurate does that sound? Just wondering why my trade in was worth $10 less in store compared to the value listed online.

i assume you are in the USA. i dont know about apple's trade in system in the USA. but in my county, i think the difference is price would most likely be attributed that the in-store process uses apple's own (higher paid) employees.
if i trade in a device during the process of buying a device on the net apple store, the device is actually sent to an affiliated company of apple in this country. not an apple entry.

if you pressed apple for this 10$ difference, i bet they would officially disavow entirely that the price is different. they would explain the 10$ away by saying that it is the difference between two appraisers, denying the it is due to "not purchasing a device immediately".
in the USA, if the 10$ was in fact due to "not buying a device", this would to be legally mentioned in one of the footnotes that would detail appraisals being handled differently. in effect, they would need to say it was subject to a handling fee if done at a physical store rather than during a device purchase on the net.

 

[contacos]

It really depends on the person you end up getting to look at it. I had a newbie (He even acknowledged it) and thankfully he did not look at the frame at all (I literally only dropped it once and it got scratches on two corners) and just looked at the front and back itself and I got the full amount after the hardware test was also successful

 

[4sallypat]

It really depends on the person you end up getting to look at it. I had a newbie (He even acknowledged it) and thankfully he did not look at the frame at all (I literally only dropped it once and it got scratches on two corners) and just looked at the front and back itself and I got the full amount after the hardware test was also successful

Yes, Apple reps are not very detailed nor scrutinizing when they take it in for trade which I appreciated.

Got my full trade in at the Apple store.

OTOH - mail in Apple option to Phobio last time was a mess - that 3rd party reseller scrutinized every little scratch or scuff or mark on the phone and gave out a lower offer than Apple's.