For about the last 6 months when I've opened my Apple Music app the listed albums and radio stations under "Recently Played" and sometimes "Heavy Rotation" are not music that I have listened too. Most of the time I don't even recognize the music.
I've called Apple support multiple times and they have gone through all of the normal steps. I've hard rebooted, signed out and back in of Apple Music and iCloud, I've done a factory reset and then restored from backup, etc. etc. They confirmed that no other devices are logged in with my appleid.... They also claim that there is no record in their system of someone else ever having this issue.
I am a "family" with my husband but he also doesn't recognize the music. He does not seem to have the same issue. I use Apple Music on my iPhone 7, work computer (Windows) and my personal computer (Macbook). We also use it on our AppleTV but it is logged in with his appleid.
My only other thought would be to factory reset and not restore from backup and see if it still happens...but I'd prefer not to do that...
If anyone has experienced this before or has any thoughts on what else I can do please let me know! Thank you.
I've called Apple support multiple times and they have gone through all of the normal steps. I've hard rebooted, signed out and back in of Apple Music and iCloud, I've done a factory reset and then restored from backup, etc. etc. They confirmed that no other devices are logged in with my appleid.... They also claim that there is no record in their system of someone else ever having this issue.
I am a "family" with my husband but he also doesn't recognize the music. He does not seem to have the same issue. I use Apple Music on my iPhone 7, work computer (Windows) and my personal computer (Macbook). We also use it on our AppleTV but it is logged in with his appleid.
My only other thought would be to factory reset and not restore from backup and see if it still happens...but I'd prefer not to do that...
If anyone has experienced this before or has any thoughts on what else I can do please let me know! Thank you.
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