iPhone X Issue with Bluetooth cellular clicking issue on airpods and wirelessly headphones

[Infiniteconstancy]

Hey all,

Over the past day I’ve had issues with both my airpods and my Bose wireless headphones on my Xs Max. There is a clicking sound on the receiving end of call. It’s super choppy and people keep saying they can hear a clicking sound.

Super frustrating. I turned the cell service on and off. Fixed it and then it started up again after a bit.

No issues when it comes to listening to music, videos. Etc.

Anyone else?

 

[akash.nu]

Sounds like an issue with your service provider. Do you hear anything when not using external Bluetooth accessories?

 

[Infiniteconstancy]

Sounds like an issue with your service provider. Do you hear anything when not using external Bluetooth accessories?

Nope. Don’t hear anything. That’s the strange part.

 

[akash.nu]

Nope. Don’t hear anything. That’s the strange part.

Try to reset all settings. I’m not sure if that clears up the Bluetooth stack but might help.

 

[Infiniteconstancy]

Try to reset all settings. I’m not sure if that clears up the Bluetooth stack but might help.

The first call today had a few issues but the rest of the day was fine.

Also turned off my phone, turned off WiFi, an used my watch S4 with cellular connectivity to take a call and had no issues on the AirPods.

 

[Newtons Apple]

Can you call someone with answering service so they can record and send to you so we can hear?

 

[Infiniteconstancy]

Can you call someone with answering service so they can record and send to you so we can hear?

Yep! My sister did. It’s like a clicking sound. It’s super weird. Not happening anymore. Doesn’t happen on the phone itself when I have it to my ear or speakerphone.

 

[akash.nu]

Yep! My sister did. It’s like a clicking sound. It’s super weird. Not happening anymore. Doesn’t happen on the phone itself when I have it to my ear or speakerphone.

I think it might be a software issue with the Bluetooth stack. if reset all settings doesn’t help then try a restore.

 

[netmagi]

Yep! My sister did. It’s like a clicking sound. It’s super weird. Not happening anymore. Doesn’t happen on the phone itself when I have it to my ear or speakerphone.

Having EXACTLY the same problem with my new XS. People describe it as constant clicking or a "galloping horse". Goes away as soon as I switch from Bluetooth back to the phone for audio. Crystal clear on my end in both cases.

Did you ever find a resolution?

 

[Josephlweber]

Having EXACTLY the same problem with my new XS. People describe it as constant clicking or a "galloping horse". Goes away as soon as I switch from Bluetooth back to the phone for audio. Crystal clear on my end in both cases.

Did you ever find a resolution?

[doublepost=1566216245][/doublepost] I have an identical problem exactly as you describe. Sounds great on my end. They hear clicking. Did you ever find a fix?

 

[CowChow9]

Same issue here. It seems more common if I have WiFi on (call is through cellular, not WiFi). It happens a lot when I’m on conference calls and people tell me after the call- so I don’t get the chance to play around and fix it.
Anybody figure it out??