Hello, I'm completely lost and pissed off.
Sorry for the rude words that might follow but I'm on a streak now and it's unbelievable.
So here I am: I've pre-ordered the Pro Max on Friday and my order got cancelled on Sunday. Apparently, after 3 different calls to get an explanation, it was due to my bank or the card I've used, I don't know why because I've authorized the payment and it should have went through normaly.
I ordered again Monday, despite knowing that my new date would be near November for a delivery (which is completely abnormal for the amount I spend on a product) instead of September. It got cancelled, again. I repeated the purchase twice that day and both of them got the same issue.
Today I've tried, with a different card, it didn't work either. I've tried with another bank that I use and it didn't work no more either.
I'm 5 orders in and all got cancelled within the hour. I don't understand.
The phone assistance is completely useless as well, no disrespect but they are telling me to go to an Apple Store, where the stock is inexistant because it goes to preorders, obviously, and it has for years. Now they are telling me to not try again and to buy elsewhere. This makes absolutely no sense.
I've been a customer for such a long time and never have I seen a such amount of bullsh*t.
Truly unbelievable. I was already pissed with those delivery time but this is the cherry on top.
What are your recommandations? Should I ask someone I know to order it for me?
Thanks ahead for any ideas or advices. I'm completely bummed and lost.
Sorry for the rude words that might follow but I'm on a streak now and it's unbelievable.
So here I am: I've pre-ordered the Pro Max on Friday and my order got cancelled on Sunday. Apparently, after 3 different calls to get an explanation, it was due to my bank or the card I've used, I don't know why because I've authorized the payment and it should have went through normaly.
I ordered again Monday, despite knowing that my new date would be near November for a delivery (which is completely abnormal for the amount I spend on a product) instead of September. It got cancelled, again. I repeated the purchase twice that day and both of them got the same issue.
Today I've tried, with a different card, it didn't work either. I've tried with another bank that I use and it didn't work no more either.
I'm 5 orders in and all got cancelled within the hour. I don't understand.
The phone assistance is completely useless as well, no disrespect but they are telling me to go to an Apple Store, where the stock is inexistant because it goes to preorders, obviously, and it has for years. Now they are telling me to not try again and to buy elsewhere. This makes absolutely no sense.
I've been a customer for such a long time and never have I seen a such amount of bullsh*t.
Truly unbelievable. I was already pissed with those delivery time but this is the cherry on top.
What are your recommandations? Should I ask someone I know to order it for me?
Thanks ahead for any ideas or advices. I'm completely bummed and lost.