issues with google and 14.6 update

[wonderings]

At work there are 2 of us on Macs and there is an issue on our main network. If I use the guest network everything works fine. On our secure network when I do a google search I get this:

Anyone have an idea of what is going on here? Safari does the same thing, just different verbiage:

Seems to be google specific. I can't load hangouts, gmail, etc. But other websites will load like this forum, CNN, CNET, Engadget, etc.

 

[Jordan Klein]

Take a look at the certificate that's being presented to your browser. It probably isn't google's but a proxy certificate. If that's the case, the certificate's root needs to be in your Keychain and trusted. Not sure why it would only happen on google sites vs others, as this is usually a universal thing.

But, that's the first place to look. What cert is your browser seeing?

 

[wonderings]

Take a look at the certificate that's being presented to your browser. It probably isn't google's but a proxy certificate. If that's the case, the certificate's root needs to be in your Keychain and trusted. Not sure why it would only happen on google sites vs others, as this is usually a universal thing.

But, that's the first place to look. What cert is your browser seeing?

So my account I use on my MacBook Pro is a standard account. I logged into the admin account on my computer to see if anything worked different. What I did get was the option to trust our certificate in Safari. Doing this fixed the problem, but only on the admin account side. Going back into my standard user account I don't get the option to trust the certificate.

Is there a way like in Windows, to run Safari as an admin? Or some way to trust the certificate in a standard account?

 

[Jordan Klein]

It may be that you answered negatively in the past for your non-admin account when asked about trusting the certificate. Do you know specifically what certificate you trusted with the admin account? I assume that the same certificate is in your non-admin account's keychain but not marked as trusted. I think you should look for it in keychain and if you find it, manually mark it as trusted.

 

[wonderings]

Not sure what is going on here. I went back into my user account to answer from emails and get some work. With that done I went back into the admin account to see if I could do some problem solving. I loaded Safari and the problem is there again and I have no option to trust the certificate. Not sure how I even got that open last time to trust it or not.

 

[wonderings]

So back at this. I am in the admin account looking in keychain. Looking at my companies certificate in keychain to shows that it is always trusted

In Safari (and chrome) it comes up like this for anything google related:

Any ideas on why in keychain it is marked as always trust, but in Safari it comes in with the certificate not trusted?

 

[Jordan Klein]

The certificate in keychain is different for each user. Can you open keychain as your regular non-admin user and see if it's trusted there or not?

 

[wonderings]

The certificate in keychain is different for each user. Can you open keychain as your regular non-admin user and see if it's trusted there or not?

Found out the issue and it was a simple one. The certificate expired on August 1st so just had to get a new one. All is working as it should now.

 

[Jordan Klein]

Great! Glad that it's working again.