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levmc

macrumors 6502a
Original poster
Jan 18, 2019
687
25
I recently got a used 2020 iMac. I noticed that the mouse that came with it have a larger gap space between the upper transparent plastic and the aluminum below it.
Unlike my mouse that came with 2017 iMac, it hurts to click on it.

If I sent in my 2017 mouse for repair, will they actually repair it or will they replace with a more modern version of the mouse that hurts to click on?
 

OneRebertt

Suspended
Apr 17, 2020
30
12
It is difficult to say for certain what the repair process for your 2017 mouse would entail without knowing more information about the specific repair service you plan to use. However, it is possible that the repair service may replace your 2017 mouse with a newer model if the original model is no longer available or if it is determined that the newer model would be a more effective solution.

If you are concerned about receiving a newer model of the mouse that hurts to click on, you can communicate your concerns with the repair service and ask if they can ensure that your original mouse is repaired rather than replaced. You could also scour eBay for the same mouse (but it works). Additionally, you may want to consider trying out different mouse options to see if there is a different model that is more comfortable for you to use.
 
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Fishrrman

macrumors Penryn
Feb 20, 2009
29,238
13,306
Complaint:
"It hurts my finger to click on the 2020 iMac mouse"

Answer:
Then get a DIFFERENT mouse. There are dozens and dozens from which to choose.
I'd recommend a Logitech wireless mouse that has a "unifying receiver" (NOT bluetooth).
 

OneRebertt

Suspended
Apr 17, 2020
30
12
Complaint:
"It hurts my finger to click on the 2020 iMac mouse"

Answer:
Then get a DIFFERENT mouse. There are dozens and dozens from which to choose.
I'd recommend a Logitech wireless mouse that has a "unifying receiver" (NOT bluetooth).
That's what I recommended in my reply.

Also, I'm pretty sure that the 2020 and 2017 iMac mice are the same. (magic mouse)
 
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levmc

macrumors 6502a
Original poster
Jan 18, 2019
687
25
Complaint:
"It hurts my finger to click on the 2020 iMac mouse"

Answer:
Then get a DIFFERENT mouse. There are dozens and dozens from which to choose.
I'd recommend a Logitech wireless mouse that has a "unifying receiver" (NOT bluetooth).
Which one exactly do you recommend?
 

ignatius345

macrumors 604
Aug 20, 2015
7,614
13,025
Which one exactly do you recommend?
I've been using the Logitech G305 for a few years now. It's a gaming mouse so it's very light and the tracking is super precise. It uses their special receiver instead of bluetooth (though, insanely they don't make a USB-C version of the receiver so you have to use an adapter). I've tried a lot of mice and this is the smoothest I've ever used.
 

baxlobs

macrumors regular
Nov 21, 2012
238
14
Suffolk UK
What do you guys think about Magic Trackpad?
Love it, bought my first iMac in 2012 and, after trying out the Magic Mouse in store and finding it really uncomfortable, specified the Trackpad.
I do have arthritis in my wrists so that may be a factor, but the Trackpad is brilliant. I do use it with a wristrest that I had for the mouse I used with my previous MS computer.
The only real irritation was changing the batteries moderately often, and also it was sometimes not recognised by the Mac on restart.
When I bought a new 24" iMac recently I specified the Trackpad again
The latest Trackpad is just as good if not better, a bit more room for movement seems to suit me. So far no problems with recognition and battery is still above 50%.
 
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Vref

Suspended
Feb 16, 2023
417
359
DHP
Just build up a callus

Have you ever done any manual labor before? I mean it’s a mouse, how much could it possibly hurt?
 
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gilby101

macrumors 68030
Mar 17, 2010
2,946
1,630
Tasmania
What do you guys think about Magic Trackpad?
Use it all the time. So much easier on the fingers if you have the slightest tendency towards arthritis. Match it with BetterTouchTool to add gestures or just actions for touch and clicks on different parts of the trackpad. I also have a Magic Mouse, but very seldom use it.

I can imagine that games players might need a gaming mouse, but not the rest of us.
 

gilby101

macrumors 68030
Mar 17, 2010
2,946
1,630
Tasmania
I noticed that the mouse that came with it have a larger gap space between the upper transparent plastic and the aluminum below it.
Doesn't sound like the Magic Mouse 2 (has white top) which comes with an iMac. What model is it?
 

Arctic Moose

macrumors 68000
Jun 22, 2017
1,599
2,133
Gothenburg, Sweden
I noticed that the mouse that came with it have a larger gap space between the upper transparent plastic and the aluminum below it.

Besides new colors, the Magic Mouse hasn’t changed since 2015. Personally, I have not noticed any difference at all even compared to the 2009 revision when it comes to the button or touch interface, only the removal of replaceable batteries and addition of the lightning port. I have had several of them, including one that came with a 2017 iMac and one that was purchased new as late as last year.

Of course there could be minor differences and adjustments in the production process, and also differences between individual units, but I wouldn’t expect such differences to be noticeable.

Could you take a photo that illustrates what you are describing?

Unlike my mouse that came with 2017 iMac, it hurts to click on it.

What causes the pain? Pinching the skin? RSI? Sound too loud?

If I sent in my 2017 mouse for repair, will they actually repair it or will they replace with a more modern version of the mouse that hurts to click on?

Unless you take it to an indie repair shop and specifically pay to have it repaired, it will probably just be replaced.

What do you guys think about Magic Trackpad?

Personally, I find it unusable. Others love it. The experience is so subjective, you’ll have to try it yourself.
 
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colodane

macrumors 65816
Nov 11, 2012
1,048
485
Colorado
I have been using TrackPads with my iMacs since 2011 and much prefer them to using a mouse. Will take you a couple days to configure it the way you want and to get used to it, but after that I think you will enjoy the experience. You definitely won't pinch your fingers on it 🙂 In the end, of course, it is a personal decision. Some people and probably most gamers prefer a mouse.

Speaking of mice, even if you go with a TrackPad you should have one. Useful for some booting options or in case of Bluetooth issues. I recently bought a wired LogiTech M90 mouse for about $8 on Amazon. It works great and provides you with a backup.
 

Fishrrman

macrumors Penryn
Feb 20, 2009
29,238
13,306
Get a Logitech mouse.
Preferably the "big" one, named "MX Master 3S".
DO NOT buy the one that says "for Mac".

REASON WHY:
The one that comes for Mac doesn't include the "unifying receiver".
The other one (black one) DOES.
You WANT the unifying receiver, for the performance it delivers.

The big Logitech mouse feels great "under your hand", scroll wheel is fine, plus you have programmable buttons on the side.

I'd skip installing the Logitech control software.
Instead, I suggest either:
- USB Overdrive
or
- Steermouse
... to set up and control the buttons.
 

3Rock

macrumors 6502a
Aug 25, 2021
733
799
What he suggest above. I made a mistake and got the Mac version and regretted it because he didn’t have a unifying receiver. Live and learn. unifying receiver is the way to go..👍
 
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Arctic Moose

macrumors 68000
Jun 22, 2017
1,599
2,133
Gothenburg, Sweden
unifying receiver is the way to go..👍

Not only that, but the “for Mac” version is typically also more expensive, at least for the MX Anywhere 3 which I have shopped for twice. (Not as expensive as the “for Business” version though.)

A more reasonable product naming would be:

  1. Mouse
  2. Mouse with USB receiver
  3. Mouse with faster and more secure but less compatible USB receiver

Although I guess this would make it hard to sell the first for more than the second. 🤷‍♂️
 
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levmc

macrumors 6502a
Original poster
Jan 18, 2019
687
25
Besides new colors, the Magic Mouse hasn’t changed since 2015. Personally, I have not noticed any difference at all even compared to the 2009 revision when it comes to the button or touch interface, only the removal of replaceable batteries and addition of the lightning port. I have had several of them, including one that came with a 2017 iMac and one that was purchased new as late as last year.

Of course there could be minor differences and adjustments in the production process, and also differences between individual units, but I wouldn’t expect such differences to be noticeable.

Could you take a photo that illustrates what you are describing?
See attached. The one on the right is the 2020 mouse, and the left one is the 2017 mouse. You can see thicker dark curved line on the 2020 mouse, showing the wider gap between the upper plastic and the lower metal parts.
What causes the pain? Pinching the skin? RSI? Sound too loud?
It takes more force to click on it, which makes my finger joint hurt.
Unless you take it to an indie repair shop and specifically pay to have it repaired, it will probably just be replaced.
I hope it's not as expensive as buying a used one...
Personally, I find it unusable. Others love it. The experience is so subjective, you’ll have to try it yourself.
Why do you find it unusable?
 

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levmc

macrumors 6502a
Original poster
Jan 18, 2019
687
25
Get a Logitech mouse.
Preferably the "big" one, named "MX Master 3S".
DO NOT buy the one that says "for Mac".

REASON WHY:
The one that comes for Mac doesn't include the "unifying receiver".
The other one (black one) DOES.
You WANT the unifying receiver, for the performance it delivers.

The big Logitech mouse feels great "under your hand", scroll wheel is fine, plus you have programmable buttons on the side.

I'd skip installing the Logitech control software.
Instead, I suggest either:
- USB Overdrive
or
- Steermouse
... to set up and control the buttons.
I just looked at Amazon and it looks like bluetooth is the only choice available? https://www.amazon.com/Logitech-MX-...fos.006c50ae-5d4c-4777-9bc0-4513d670b6bc&th=1
 

gilby101

macrumors 68030
Mar 17, 2010
2,946
1,630
Tasmania
The one on the right is the 2020 mouse, and the left one is the 2017 mouse. You can see thicker dark curved line on the 2020 mouse, showing the wider gap between the upper plastic and the lower metal parts.
The Magic Mouse 2 was introduced in 2015 and has not been superseded. Any difference you are seeing is likely within spec.

Get a Magic Trackpad 2 (also introduced in 2015). It is so much better than a mouse, particularly if you have slightest arthritis or finger injury. It will take you a little while (hours?) to get used to it. If clicking is an issue you can configure it to do nearly everything with a tap. The app BetterTouchTool helps.

I suspect that none of us can help you much more. Just offer our opinions on the alternative devices that we like. You will have to try one of the suggestions.
 
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Arctic Moose

macrumors 68000
Jun 22, 2017
1,599
2,133
Gothenburg, Sweden
It takes more force to click on it, which makes my finger joint hurt.

Maybe try enabling tap to click in system preferences so you do not need to press down at all?

Why do you find it unusable?

I feel it lacks precision and control, it’s like typing with mittens on. However, as I said, it’s subjective. Others feel the opposite.

I do still have it on my desk, and I do still use it when I want to switch hands or the mouse battery runs out in the middle of something.
 
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MacDaddyPanda

macrumors 6502a
Dec 28, 2018
990
1,157
Murica
I use a combination of a Razer gaming mouse(Death Adder V3 - wireless) and Magic Trackpad on my left side. I find it annoying to use Track pad exclusively on a desktop setup. But the Gaming mouse lacks certain scrolling the the track pad provides better experience. Granted this method is way on the expensive side. That's like $300 in mice. But to me it's the most optimal for both mice types. I've seen others do similar mice setups Trackpad on one side and traditional mouse on the other. Depending on your dominant hand. I tried the MX Master 3 and 3s and I found they hurt my hand. They're way too tall for my tiny girly man hands. I love my MX Master 2s though. It's nowhere near as tall.
 

Arctic Moose

macrumors 68000
Jun 22, 2017
1,599
2,133
Gothenburg, Sweden
I just looked at Amazon and it looks like bluetooth is the only choice available?

It says "USBc" right in the description.

Not only that, scrolling down a bit it also says:

Multi-device and multi-OS: Connect the comfort mouse with up to 3 devices via Bluetooth or the included Logi Bolt USB receiver (6) on Windows, macOS, Chrome OS or Linux
 
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