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trickbox

macrumors newbie
Original poster
Feb 24, 2008
22
7
Since the new update iTunes 12.5.5 crashes on start up. My library flashes up before the crash, but that's it. I've tried creating a new library with the same results. It will only start in safe mode (CMD + ALT) pressed. The crash log looks like this

Process: iTunes [946]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 12.5.5 (12.5.5)
Build Info: iTunes-1200012005005005~3
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: iTunes [946]
User ID: 501

Date/Time: 2017-01-24 14:53:00.132 +0000
OS Version: Mac OS X 10.11.6 (15G1217)
Report Version: 11
Anonymous UUID:


Time Awake Since Boot: 180 seconds

System Integrity Protection: enabled

Crashed Thread: 3 Dispatch queue: com.apple.QCITRegisterVisualPlugin

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
*** Terminating app due to uncaught exception 'NSArchiverArchiveInconsistency', reason: '*** -[NSKeyedUnarchiver decodeObjectForKey:]: missing class information for object'
terminating with uncaught exception of type NSException
abort() called

I've checked in the iTunes plugin folder and it is empty.

If anyone could give me a pointer as to what's wrong I'd be very grateful.

Thanks in advance.
 
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