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altes

macrumors newbie
Original poster
Sep 27, 2005
4
0
Japan
I am re-posting the message in a new thread in the hope of finding some help.
After ugrading to iTunes 5.0.1, iTunes opens and reads a CD ok, but it is unable to play or import its songs. It hangs up too and needs force quitting. Does anybody know how to solve this issue ? Thanks
 
altes said:
I am re-posting the message in a new thread in the hope of finding some help.
After ugrading to iTunes 5.0.1, iTunes opens and reads a CD ok, but it is unable to play or import its songs. It hangs up too and needs force quitting. Does anybody know how to solve this issue ? Thanks

I don't have a fix for you, but it did seem to me that iTunes 5 was more sensitive about scratched discs for some reason... have you tried turning on the error correction option in the import menu?
 
I think I offered a reply in your other thread but I'm not 100% sure so I'll repost here that you should maybe slow down the burn speed in your iTunes preferences and maybe enable error correction for importing too.

If that doesn't work, try deleting your iTunes preferences (PLIST files). :)
 
Same thing happens to me. Deleting iTunes plist has no effect. Burn speed setting is already at minimum. Error correction has no effect. No scratched disc, happens on every CD.
 
altes said:
I am re-posting the message in a new thread in the hope of finding some help.
After ugrading to iTunes 5.0.1, iTunes opens and reads a CD ok, but it is unable to play or import its songs. It hangs up too and needs force quitting. Does anybody know how to solve this issue ? Thanks

Is this on your powerbook 667 Mhz??
 
mrgreen4242 said:
I don't have a fix for you, but it did seem to me that iTunes 5 was more sensitive about scratched discs for some reason... have you tried turning on the error correction option in the import menu?

I heard that audio correction should always be on, because if it's not, all the physical blemishes are imported as bad audio. Is that true?

I haven't had any problems so far with importing.
 
alex_ant said:
Same thing happens to me. Deleting iTunes plist has no effect. Burn speed setting is already at minimum. Error correction has no effect. No scratched disc, happens on every CD.


Okay, well have you got any third party iTunes add-ons? For the record, my two copies of iTunes 5.0.1 have been importing CDs just fine. Can I assume this is using a Mac's internal optical drive too? I've been looking around the Apple Support discussion pages and I can't find anything (although the Windows version has some issues with certain makes of drives). The problem is pretty rare at this stage.


dferrara said:
I heard that audio correction should always be on, because if it's not, all the physical blemishes are imported as bad audio. Is that true?


That doesn't quite sound right. The audio correction simply checks for slight discrepancies in the disk (scratches) and provides a software solution in that it slows down the burn speed to try to better understand how the disk was meant to be read, without the scratches. For the record, I don't use it and my 12,000-odd imported tracks are all fine.
 
altes said:
I am re-posting the message in a new thread in the hope of finding some help.
After ugrading to iTunes 5.0.1, iTunes opens and reads a CD ok, but it is unable to play or import its songs. It hangs up too and needs force quitting. Does anybody know how to solve this issue ? Thanks

maybe this will help............I found this "solution" on Apple's site.

Try it.

"I did some more looking in this forum and someone suggested that you have to leave the cd in the drive until it stops spinning entirely and proceed as you did before. It's on the second or third page I think. I'm grateful for that suggestion and can get back to work. Hope the fix comes soon."
 
If altes is having this problem on a PowerBook 667MHz, then we may be on to something, because I have a PowerBook 550MHz. Altes, do you have the Matshita CW-8121 combo drive?
 
mad jew said:
Okay, well have you got any third party iTunes add-ons? For the record, my two copies of iTunes 5.0.1 have been importing CDs just fine. Can I assume this is using a Mac's internal optical drive too? I've been looking around the Apple Support discussion pages and I can't find anything (although the Windows version has some issues with certain makes of drives). The problem is pretty rare at this stage.
Yup, internal combo drive on a 550MHz TiBook. No iTunes add-ons, it literally worked in 4.9 and stopped working immediately after upgrading to 5.0 (and continued to not work in 5.0.1). I think it's iTunes' fault, because I can play/copy the CD audio aiff files around with Finder, just not iTunes. It will hang and the ata driver (or whatever) will log a bunch of read error crap to the syslog. I have to then eject the cd before it will become usable again (in the Finder). But now I know to spin down first.
 
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