Hi,
My new iPhone 7 plus arrived from Carphone Warehouse today. I currently have an iPhone SE. Both are 128gb.
I backed up my SE to iTunes, which it registered as being completed, on my c2012 MacBook Pro.
All devices have the latest software available.
When attempting to transfer existing data, apps etc to the 7+, the sync and restoration process completes but only shows data, apps, photo's etc up until mid-2016.
I specifically purchased an 128gb phone as I do not want to use iCloud.
I've spoken to Apple's tech support who simply advised trying again (I've done it four times now) or using iCloud.
Please can someone help - without saying 'just use iCloud'; I shouldn't have to go down that route, surely?
My new iPhone 7 plus arrived from Carphone Warehouse today. I currently have an iPhone SE. Both are 128gb.
I backed up my SE to iTunes, which it registered as being completed, on my c2012 MacBook Pro.
All devices have the latest software available.
When attempting to transfer existing data, apps etc to the 7+, the sync and restoration process completes but only shows data, apps, photo's etc up until mid-2016.
I specifically purchased an 128gb phone as I do not want to use iCloud.
I've spoken to Apple's tech support who simply advised trying again (I've done it four times now) or using iCloud.
Please can someone help - without saying 'just use iCloud'; I shouldn't have to go down that route, surely?