iPod iTunes email address change - can't login

[jugglerAndrew]

Hi,
So I went into iTunes to change a defunct email address (which was also considered my Apple ID) to a current email address. The change appeared to be successful, however now I cannot log into the iTunes Store using *either* email as my Apple ID. Going through iForget yielded no help.

Obviously I am planning on contacting iTunes customer service, but I was wondering if anyone that has ever dealt with this issue could offer any advice.

Thanks!

 

[Ralzy]

I believe you can just go to settings and find the option to reset all settings to clear it.

 

[jugglerAndrew]

I believe you can just go to settings and find the option to reset all settings to clear it.

Not sure whar you mean. I can't login in the first place.

 

[Alonzo84]

Unfortunately, your account may have been compromised. Make sure you don't have any unauthorized purchases on your bank/credit card account. Call Apple and reset your username and password.

 

[jugglerAndrew]

Unfortunately, your account may have been compromised. Make sure you don't have any unauthorized purchases on your bank/credit card account. Call Apple and reset your username and password.

Currently there is no payment method tied to that account. What makes you think it was compromised?

 

[Alonzo84]

Currently there is no payment method tied to that account. What makes you think it was compromised?

Search the forums. There is even an article on the front page about this.