I have a feeling there will be a way to solve this, but I’m calling in the experts on this one.
I get a frantic call from my brother this morning. He and his wife planned to get new iPhones today, so last night they backed their phones up to iTunes. However, his wife accidentally backed her phone up as “Chad’s iPhone” and then he accidentally restored “Chad’s iPhone” instead of backing up. So, he ended up restoring his wife’s phone to his phone.
In attempting to fix this, he restored his phone to factory settings and tried to restore from iCloud, but said there is nothing there to restore from.
My question is, because they aren’t actively backing their phones up, is there a way to look at older “Chad’s iPhone” backups in iTunes? Ones that may be years old, and try to restore that? He’s most interested in recovering contacts.
I get a frantic call from my brother this morning. He and his wife planned to get new iPhones today, so last night they backed their phones up to iTunes. However, his wife accidentally backed her phone up as “Chad’s iPhone” and then he accidentally restored “Chad’s iPhone” instead of backing up. So, he ended up restoring his wife’s phone to his phone.
In attempting to fix this, he restored his phone to factory settings and tried to restore from iCloud, but said there is nothing there to restore from.
My question is, because they aren’t actively backing their phones up, is there a way to look at older “Chad’s iPhone” backups in iTunes? Ones that may be years old, and try to restore that? He’s most interested in recovering contacts.