iTunes Match Workaround/ work around and starting over with ITunes Match

[Orange Gringo]

I have over 25k songs in iTunes. I originally tried the "create a second library" solution. I reduced to less than 25k songs and successfully ran iTunes match. Then I discovered the limitations of the second library solution regarding adding more music, managing playlists, and turning back on my main library and being greeted with all sorts of problems.

So, I created a blank library, ran iTunes match, and its showed me all of my files in the cloud that had been matched or uploaded. I deleted all of the files, mindful of the 1000 file limit per delete. I have confirmed I have now deleted them all. An iTunes match update says I have no files in the cloud. Perfect.

I reduced my library again, this time using the superior method of just changing the files I do not want to match to voice memos. That is done. I have less than 25 k songs.

I waited 2 days and ran match again. Yikes. It did not let me match or upload anything, and every music files's cloud status just says "exceeded limit," despite the fact that my cloud is devoid of music and I have no access to any music via match.

I am in a limbo where I have nothing in the cloud from match, but I can't add anything because match says I exceeded my limit.

I emailed customer support, and got back a useless email linking me to a very general article about iTunes match. I called customer service and they said this was something the iTunes store people would need to address, and they can only be contacted by email. Sigh . . . .

Any thoughts?

Thanks

 

[milo]

I would try connecting to Match from another machine or yet another library on your mac to verify that all the songs were really cleared out. Even though you don't see them, I wouldn't be surprised if they're still in there and just not visible in that library.

 

[Orange Gringo]

I would try connecting to Match from another machine or yet another library on your mac to verify that all the songs were really cleared out. Even though you don't see them, I wouldn't be surprised if they're still in there and just not visible in that library.

Milo, I had the same thought. No luck. All machines and libraries show nothing there. Thanks very much for jumping in.