iTunes refund process

[chiefsilverback]

I inadvertently purchased an album on iTunes yesterday because I clicked the buy now by mistake having just logged into the store so I didn't get the "are you sure" message.

I requested a refund from Apple straight away which appears to have been processed, but the album is still available to play across all my devices via iTunes match!

Will the album disappear on its own or do I need to do something?

 

[Apple_Robert]

I inadvertently purchased an album on iTunes yesterday because I clicked the buy now by mistake having just logged into the store so I didn't get the "are you sure" message.

I requested a refund from Apple straight away which appears to have been processed, but the album is still available to play across all my devices via iTunes match!

Will the album disappear on its own or do I need to do something?

I am guessing it will probably stay there, since the file has already been received. You can always delete it.

 

[Tech198]

refunding

I've "rented" movies on Itunes (via Apple TV) and have frequently got refunds on request, mainly because it was unwatchable (evening). Although i ended up watching this later in the day...

Mainly it was because my parents couldn't watch it on their ATV.

I'm sure "purchased' though must be removed, otherwise users could keep doing this process, and you would have basically have scored a free album.

eg. purchase, tell apple it was a mistake, they issue refund, your happy u have a free album (if change your mind)

 

[chiefsilverback]

I can understand how they might not be able to reach out and delete it from your hard drive if you've downloaded it, but to still have it available through iTunes Match seems like an oversight, unless maybe it disappears after a couple of days?

 

[rigormortis]

i haven't tried media and refunds. but if you purchase an app, and apple gives you your money back, the app and any inapp purchases you made are yours forever.

i bought the atari pack of all 100 games.
i was bent out of shape that at the time you couldn't share your purchase on another device. i complained. they gave me my refund

i bought midway arcade and three game packs for $3
i complained that like atari game pack ( in december 2014 ) , midway was not even iOS 8 compatible. and any purchases you made were never saved on your actual device, and it would just ask you to purchase again
they gave me a refund

both apps and all of their purchases is still in my purchase history

 

[JackieInCo]

I can understand how they might not be able to reach out and delete it from your hard drive if you've downloaded it, but to still have it available through iTunes Match seems like an oversight, unless maybe it disappears after a couple of days?

iTunes Match doesn't care where you got the music from. I have about 3,000 songs purchased from iTunes using an account that they closed three years ago and all of it is in iTunes Match today. Still shows as purchased but again, iTunes Match doesn't care what account it was bought from or even if it was downloaded from torrents.

They still allowed me to keep movies also that I got refunds from because they were defective. Christine (the old Steven King movie) had five minutes of black screen at the end of the credits and then the credits started all over again. They gave me a refund but I can still play it today because my account is authorized.

 

[Brian Y]

I've "rented" movies on Itunes (via Apple TV) and have frequently got refunds on request, mainly because it was unwatchable (evening). Although i ended up watching this later in the day...

Mainly it was because my parents couldn't watch it on their ATV.

I'm sure "purchased' though must be removed, otherwise users could keep doing this process, and you would have basically have scored a free album.

eg. purchase, tell apple it was a mistake, they issue refund, your happy u have a free album (if change your mind)

They know if you're abusing the system!

I had this with Cut The Rope. Bought the game bundle, and found out that 2 of them wouldn't run on my 6 Plus. Submitted for a refund, they sent the refund, but the game is still on my account (and about a month later it got a compatibility update for the 6 Plus).

 

[Vejper]

Not sure if it really is the solution but a couple of refunded apps I got was still listed in purchased and was downloadable but when I logged out from the app store/itunes store and then logged in again it was gone.