So, had a question on my MobileMe account. Go into the support options. And, they suggest a chat discussion (rather than offering me an e-mail link).
So, I figure that should be a reasonably quick option.
Well, instead, it gives me a box that says:
"A MobileMe Support Representative will be with you in approximately 43 minutes"
So, I'm expected to just sit at the computer and wait for them to get around to opening up a chat discussion with me?
It's gotten down to 41 minutes a couple of times, but keeps going back up to 43 minutes. So, it could be sometime tomorrow for all I know.
Here's a screen shot:
So, I figure that should be a reasonably quick option.
Well, instead, it gives me a box that says:
"A MobileMe Support Representative will be with you in approximately 43 minutes"
So, I'm expected to just sit at the computer and wait for them to get around to opening up a chat discussion with me?
It's gotten down to 41 minutes a couple of times, but keeps going back up to 43 minutes. So, it could be sometime tomorrow for all I know.
Here's a screen shot: