iPhone XS Max Junk. Right audio channel too quiet.

[mtnbikerva1]

I have used multiple hardwired earbuds, methods and jacks.

The lightning jack is idiotic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It keeps disconnecting.

The headphone jack was far better!!

does the usb-c stay connected on the hardware that uses that?

Also used Bluetooth through my FiiO Q5.

The right channel is much quieter than the left using all the methods of listening to audio.

It does the same with different podcasts, different music, YouTube...

I picked it up at the Verizon store 12/23/2018.

It has been very buggy and I have waisted a full day on the phone with Apple care.

The last time I was given a appointment to go to the Apple store to exchange for a new phone.

They did not exchange it.

They said it was all software problems.

They want me to reset everything and start from zero again. I do not want to do this because putting all my iTunes music back on my phone takes waaaaay too loooong. I have to click the little cloud download thing for every song. I have 55gb of music.

 

[keysofanxiety]

Can’t you just restore your music via iTunes when it’s plugged in?

Anyhow, why don’t you back up the phone to iTunes, then do a clean install. If it’s the same problems, it’s hardware, and you take in a wiped phone to get a new one. If the problems are fixed, it’s software as they said.

 

[akash.nu]

They want me to reset everything and start from zero again. I do not want to do this because putting all my iTunes music back on my phone takes waaaaay too loooong. I have to click the little cloud download thing for every song. I have 55gb of music.

If it’s not a software problem then you’ll get a new phone, in which case you have to put all your music back on your new phone anyway. You’re not really saving anything by not trying the restore.