Just got a Verizon FiveSpot and what the...?

[hikeNM]

Howdy all,

Just bought a Verizon FiveSpot. Brought it home, went through the setup process that includes plugging the device into the USB to activate it. I was immediately able to establish a connection while it was plugged into the USB.

So I unplug it and let it restart so I could establish a WiFi connection(like it was designed to do) and my computer finds the FiveSpot's hotspot. I connect to it and open a Safari, and kablooey, I have no internet connection. The FiveSpot is broadcasting a Wifi network, but not internet connectivity.

Anybody know why my iMac would connect to the internet while the FiveSpot was in USB mode, but not while broadcasting WiFi?

I thought maybe it was my iMac, but my Air does the same thing.

I thought I'd try here before I dive headlong into Verizon's tech support.

Thanks alot in advance!

 

[GoCubsGo]

What's a five spot?

 

[belvdr]

What's a five spot?

It's like a MiFi.

Have you tried powering it off and back on?

 

[hikeNM]

It's like a MiFi.

Have you tried powering it off and back on?

Yeah, several times.

When I Safari won't load a page, I try Network Diagnostics and it says it can't fix the problem either.

I'm a bit confused.

 

[belvdr]

Did you run through the initial setup entirely? My MiFi required an encrypted WiFi connection, otherwise it wouldn't connect.

If you've gone through that, are you pulling an IP from the device?

 

[hikeNM]

Did you run through the initial setup entirely? My MiFi required an encrypted WiFi connection, otherwise it wouldn't connect.

If you've gone through that, are you pulling an IP from the device?

Hmmm. I'm quickly running to the edge of my knowledge. Let me see if I can find out the answers to those.

 

[hikeNM]

Hmmm. I'm quickly running to the edge of my knowledge. Let me see if I can find out the answers to those.

It seems I am getting an IP address.

 

[hikeNM]

It seems I am getting an IP address.

Yes, I am for sure. So, if I'm getting an IP address but pages won't load, what does that mean?

 

[hikeNM]

Yes, I am for sure. So, if I'm getting an IP address but pages won't load, what does that mean?

Anybody got any ideas?

 

[KnightWRX]

What IP ? If it begins with 169.254. you're not getting an IP, your Mac is assigning an auto-generated one.

With the info we have here, there's about 0 chances of us diagnosing your problem. You will have to give us more meat.

 

[Stella]

Anybody got any ideas?

If you can ping IP addresses but not ping the name, i.e., ping www.macrumors.com, sounds like DNS addresses are misconfigured.

 

[*LTD*]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Mobile/8C148)

Call Verizon.

 

[Hawkeye411]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Mobile/8C148)

Call Verizon.

+1 ... they will walk you through the setup.